Our experience with Success.ai has been nothing short of frustrating. After investing time and money to have the software professionally set up, we logged in a few weeks later only to find everything had vanished. When we reached out to support, they admitted they had experienced a server failure that resulted in the loss of all our data—no backups, no recovery plan, nothing. This was a catastrophic blow to our operations.

On top of that, the platform’s email integration is unreliable. Our email accounts continually disconnect without any clear reason. Despite multiple conversations with support, they have provided no explanation or solution, only vague assurances that they are “monitoring” the situation. Months later, the issue persists, disrupting our workflows.

If you’re considering Success.ai, I strongly recommend looking elsewhere. A platform that loses your data and cannot resolve basic functionality issues is not worth the risk.