Q: Hello,
I would like to clarify whether this is suitable for my current setup.
1. Customers fill up the form and download into pdf for physical signing. 2. Customer require to sign and attach back the signed form to the portal. 3. The document is only consider complete after customer attached the signed form.
A: Hey there - Looks like my answer hasn't been posted.
In short: there is no straightforward way to do it, but you can plug an external tool like crove.app to Superdocu with our Zapier integration to achieve what you want.
Q: Hello,
I have purchased Tier 2 but have had no time to activate yet.
However, I still do have some questions, i.e:
1) Can I create documents (for instance contacts and or engagement letters) and sent them to each client via SuperDocu? I do not want to upload documents prepared somewhere else. To give you an idea, can we achieve something similar to what Clio Grow offers?
2) We cannot see your public roadmap, is there any? How solid is your team and are you working on new features?
3) When logics will be introduced in forms?
4)There is another deal here called parallel, which looks very similar to SuperDocu. What's your opinion on this?
Thanks for your questions, that I will try to answer below.
1) Can I create documents (for instance contacts and or engagement letters) and sent them to each client via SuperDocu? I do not want to upload documents prepared somewhere else. To give you an idea, can we achieve something similar to what Clio Grow offers?
š As of now, this is not possible. And I am not sure it is a direction we will take. However, it will soon be possible with our API updates, using third-part software like Crove for the creation of the document. Here is what the process would look like:
1 - Create a document template in a tool like Crove 2 - Send a form through Superdocu to ask for information (eg. first name) 3 - Map fields (eg. first name) into the third-party software to generate a personalized document 4 - Send the document back to Superdocu.
As of now, you can also create a document template that will need to be filled by your client and sent back to Superdocu.
2) We cannot see your public roadmap, is there any? How solid is your team and are you working on new features?
š Our public roadmap is available here: https://trello.com/b/w28yL0FK/superdocu-public-roadmap š To answer your question about the team, we are a team of two, our CTO and I. We both worked at and cofounded several startups. We have been working on Superdocu part-time since Oct. 2020 and started full-time at the end of 2021. My cofounder and CTO has previously founded a successful startup and also worked at French government agencies. For now, we are self-funded, and do not pay ourselves to reinvest our cash flow into the company. We're here for the long game!
3) When logics will be introduced in forms?
š I cannot share a timeline yet, but this will not be before this fall. On a side note, you can already achieve a conditional logic using different workflows and link them using our Zapier integration.
4)There is another deal here called parallel, which looks very similar to SuperDocu. What's your opinion on this?
š Given your need for document creation inside the tool, I would suggest you try Parallel as it also seems very adapted to your needs! The tool their team has developed looks very powerful as well :)
Q: Asking here because I haven't had a response from Superdocu support.
I'm supposed to be on the Appsumo Tier 2 plan but when I clicked signup to Superdocu I get asked to sign up to either the basic 79EUR or Pro 199EUR plan. Pretty sure that's not supposed to happen with an Appsumo deal.
I think this may have happened because I clicked the Activate button, entered the email address above, got interrupted and didn't click the Signup button until about 10 hours later. Is it possible to reverse the activation so I can try again?
Or can Superdocu set my membership to Tier 2 in the deal as it should be?
Q: Is this coming back?
Marwann_Superdocu
Jan 14, 2025A: Hi there. Not planned!
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Q: I wish you guys are back for this black friday :(
Marwann_Superdocu
May 14, 2024A: Hey Jomello!
That's pleasant to hear, but we're indeed not back, unfortunately. We focus on improving the platform as of now, and might come back some day!
In the meantime, we wish you a happy shopping!
Share Superdocu
Q: Hello, I would like to clarify whether this is suitable for my current setup.
1. Customers fill up the form and download into pdf for physical signing.
2. Customer require to sign and attach back the signed form to the portal.
3. The document is only consider complete after customer attached the signed form.
Marwann_Superdocu
May 14, 2024A: Hey there - Looks like my answer hasn't been posted.
In short: there is no straightforward way to do it, but you can plug an external tool like crove.app to Superdocu with our Zapier integration to achieve what you want.
Best,
Marwann
Share Superdocu
Q: Hello, I have purchased Tier 2 but have had no time to activate yet.
However, I still do have some questions, i.e:
1) Can I create documents (for instance contacts and or engagement letters) and sent them to each client via SuperDocu? I do not want to upload documents prepared somewhere else. To give you an idea, can we achieve something similar to what Clio Grow offers?
2) We cannot see your public roadmap, is there any? How solid is your team and are you working on new features?
3) When logics will be introduced in forms?
4)There is another deal here called parallel, which looks very similar to SuperDocu. What's your opinion on this?
Thanks
Marwann_Superdocu
May 14, 2024A: Hi dp96!
Thanks for your questions, that I will try to answer below.
1) Can I create documents (for instance contacts and or engagement letters) and sent them to each client via SuperDocu? I do not want to upload documents prepared somewhere else. To give you an idea, can we achieve something similar to what Clio Grow offers?
š As of now, this is not possible. And I am not sure it is a direction we will take. However, it will soon be possible with our API updates, using third-part software like Crove for the creation of the document. Here is what the process would look like:
1 - Create a document template in a tool like Crove
2 - Send a form through Superdocu to ask for information (eg. first name)
3 - Map fields (eg. first name) into the third-party software to generate a personalized document
4 - Send the document back to Superdocu.
As of now, you can also create a document template that will need to be filled by your client and sent back to Superdocu.
2) We cannot see your public roadmap, is there any? How solid is your team and are you working on new features?
š Our public roadmap is available here: https://trello.com/b/w28yL0FK/superdocu-public-roadmap
š To answer your question about the team, we are a team of two, our CTO and I. We both worked at and cofounded several startups. We have been working on Superdocu part-time since Oct. 2020 and started full-time at the end of 2021. My cofounder and CTO has previously founded a successful startup and also worked at French government agencies. For now, we are self-funded, and do not pay ourselves to reinvest our cash flow into the company. We're here for the long game!
3) When logics will be introduced in forms?
š I cannot share a timeline yet, but this will not be before this fall. On a side note, you can already achieve a conditional logic using different workflows and link them using our Zapier integration.
4)There is another deal here called parallel, which looks very similar to SuperDocu. What's your opinion on this?
š Given your need for document creation inside the tool, I would suggest you try Parallel as it also seems very adapted to your needs! The tool their team has developed looks very powerful as well :)
Best,
Marwann
Share Superdocu
Q: Asking here because I haven't had a response from Superdocu support.
I'm supposed to be on the Appsumo Tier 2 plan but when I clicked signup to Superdocu I get asked to sign up to either the basic 79EUR or Pro 199EUR plan. Pretty sure that's not supposed to happen with an Appsumo deal.
I think this may have happened because I clicked the Activate button, entered the email address above, got interrupted and didn't click the Signup button until about 10 hours later.
Is it possible to reverse the activation so I can try again?
Or can Superdocu set my membership to Tier 2 in the deal as it should be?
Marwann_Superdocu
May 14, 2024A: Hi Julian,
Thanks for following-up here! As we are on holidays until August 10th, our response times have been slower than usual. So sorry about that.
I have checked your account and made sure it was reconciled with your license. You can go ahead with your registration now :)
Best,
Marwann
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