Jun 17, 2022

Q: I purchased your Tier 2 offer.

A big reason why: That you answered very single question here tells me your support is great!

I am an Associate Owner of a real estate Brokerage and see you work with other real estate Brokerages or agents. Can you describe their use case? Or where can I go to learn how other Realtors take full advantage of Superdocu?

Thank you.

jdodsonjdodson
jdodsonPLUS

Verified purchaser

Founder Team
Marwann_Superdocu

Marwann_Superdocu

May 14, 2024

A: Hi Jdodson,

It's our duty to answer everyone, although we feel like we're sometimes not responsive enough. Our customers' success is our success (...thank you, captain obvious!)

Anyway, to answer your questions, here are the use cases we get most, for brokerage and real estate agencies:

1 - Real Estate / Mortgage Brokers

When they have a new client, mortgage brokers need to collect many legal documents to create a loan application, such as proof of address, last payslips, ID card, bank statements, etc.

They were mostly doing this by email before using Superdocu, and it was a bit painful for them as there were errors, expired documents or missing files.

2 - Realtors

They use the portal to collect information about their real estate seller leads/customers: either legal information or information about the house/apartments that are for sale. Really depends on the use cases. Also, if they rent goods, they collect insurance documents once a year from the tenants.

Hope this is not too vague and helps you a bit in your understanding!

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