Tribe9DesignQ: SuperOkay You Are Down Again!!!
Hi SuperOkay Team... when I go to the site to access my portals it is down and this is the message: This domain name registration has expired and renewal or deletion are pending.
If you are the registrant and want to renew the domain name, please contact your registration service provider.
Can you please fix ASAP! I use this all the time for my clients and I have info on here I need. I don't see how else to contact you so I am hoping you receive this message and get this back up and running.
Confirmed, the main website is down. Hope they will be back online soon.
Same, need this back up ASAP
Same! This is affecting our reputation :(
Verified purchaser
Looks like everything is back up and running. I highly recommend everyone who has purchased this LTD go into your accounts and anything super important you do the export as a pdf so at the very least you have that info should this happen again in the future. I know thatās not an ideal solution but itās something I will do.
Verified purchaser
I would also recommend adding a step to your workflow which is not ideal either but once a client fills out an interactive doc you export their responses in PDF form so you have that record since this outage has happened twice now and itās leaving me feeling uneasy. The software is great though but this kind of thing is scary when you rely on it for client communication.
100% with you on this. This was an unnecessary stress. The worst part is not even the outage but the lack communication, no reassurance, no email messages, no notifications from the SuperOkay team...and that's what worries me most.