Q: Website is down my portals are down.
So, superokay.com is down and my portal is down. No way to contact support, what's the deal?
chang33It's so frustrating and worrying since the support is unreachable and I have no idea what is happening with the website...
daniel4329All portals gone. Weeks ago, when I logged in, my malware protection program kept warning me not to visit the site. I use Malwarebytes. I can't ask my customers to log in like this. I cancelled my AppSumo membership after I realized I couldn't use the 7 deals I had already purchased. I haven't saved anything if you factor in the time spent learning how to use various tools that no longer exist.
mduffTheir main site is up as of this morning - still can't login but there is movement... We'll see.
My clients do not need a main page @mduff > My clients require access to their data in order to check the work we have done and then pay my invoices. I have not received a single message informing me of planned maintenance work or server relocation, etc. / Trust has been lost, so I cannot work. Especially now, at the end of the month, when all clients are checking. I'm standing there like an idiot
I'm in the same boat, trust me. I'm also about to onboard a substantial client and scrambling to find an alternative solution so I don't look like an idiot. All my eggs are in one basket and the lack of communication on whatever is taking place is unacceptable.
Tribe9DesignPLUS
Verified purchaser
It's back up now! It is for me anyways :) That was scary though.
The malware protection program Malwarebytes continues to issue a warning and blocks access to the portal. I have to manually confirm that I really want to enter the website. You can't expect real customers to expose themselves to this risk. Screenshots available. Browser extension from Malwarebytes shows it.