Q: hi, Is it GDPR compliant?
I don't see check box for GDPR before to start conversation
-Do i need whatsapp api to work?
-I saw that you are integrate with woocommerce, can i add a buttom before add to chart in the product page? do you have trigger with woocommerce and whasapp when I customer create a new orders or the orde change status?
-Do you have chat bot for automation answers?
-Do you have plugin for wordpress?
-I saw that i can have 3 agents with one code, but is it possible to assign a agent to specific domains? The administrator can decid privilege of the agents?
-Can I decide the time when the widget appear in the website? I mean if we are close the widget not appear or the widget appear and telle the custome we are out of work and we answer when we will be back?
regards
Schiocco
May 14, 2024A: Hi there!
1. Yes, check https://board.support/more-features#privacy-acceptance
2. No, WhatsApp is not required.
3. Sorry WooCommerce is not available in the Cloud/AppSumo version, you need the Support Board WP version for that.
4. Yes, check https://board.support/bot
5. Yes, check https://wordpress.org/plugins/support-board-cloud/
6. Yes you can assign a agent to specific domains via departments or agent assignment
7. Yes you can hide/show the chat on specific hours
If you have further questions don't hesitate to contact me.
Thank you!
leonardoplusHi,
thanks for quick reply.
Can I see a video tutorial how can I set chatboat?
you ansered me That I don't need whatsapp, but your widget is integrate with whatsapp or the agents need to install an app to answer if they are not in front the desktop computer?
If Do I buy 3 Tiers is included Support Board For WordPress?
If Do I buy Support Board For WordPress on your website for $59 is for Unlimited sites ?
After I got Support Board For WordPress, will I be integrate with woocommerce? and can i add a buttom before add to chart in the product page? do you have trigger with woocommerce and whasapp when I customer create a new orders or the orde change status to send a message via whasapp?
regards
Hi
1. You have to use Dialogflow(free to use) for the chatbot(https://dialogflow.cloud.google.com/). Intergation help here: https://www.youtube.com/watch?v=IPnUT1NhxyQ
2. Support Board is available for mobile as well.
3. Yes the WP plugin is free to use.
4. Hello!
5. Uou can use 1 single admin only with a single license and show the chat on multiple websites. This is the case for AppSumo license and PHP/WP versions.
6. You have to buy also the $39 WooCommerce App. Yes there are WooCommerce triggers and the works with WhatsApp.
Thank you!
Hi
1. You have to use Dialogflow(free to use) for the chatbot(https://dialogflow.cloud.google.com/). Intergation help here: https://www.youtube.com/watch?v=IPnUT1NhxyQ
2. Support Board is available for mobile as well.
3. Yes the WP plugin is free to use.
4. You can use 1 single admin only with a single license and show the chat on multiple websites. This is the case for AppSumo license and PHP/WP versions.
5. You have to buy also the $39 WooCommerce App. Yes there are WooCommerce triggers and the works with WhatsApp.
regards
Here another video: https://www.youtube.com/watch?v=l-uAw1EoeQY