Support Board
Support Board helps your live agents manage customer support interactions with OpenAI and Google AI.
Train your chatbot to help customers with more advanced requests.
The agent rating feature lets you track the performance of your customer support agents.
Communicate with customers via Messenger, WhatsApp, Telegram, LINE, Viber, Twitter, Slack, WeChat, SMS, email and more.
The OpenAI and ChatGPT training interface. You will train your chatbot here.

Support Board

-43%$69
$120
  • Lifetime access
  • Refundable up to 60 days

Support tickets are piling up, and answering the same questions every day is exhausting. Support Board automates service with AI chatbots, so your team can focus on complex issues.

TL;DR

  • checkmarkBuild and launch conversational chatbots across channels like WhatsApp, SMS, and email
  • checkmarkConvert more customers with live chat, pop-up messages, and automations

At-a-glance

board.support

Alternative to

Drift, Help Scout, Intercom

Integrations

Instagram, OpenAI, Shopify, TidyCal, Whatsapp

Best for

Customer support, Ecommerce, Small businesses

Support Board logo

Support Board

Automate AI-powered multichannel support for smarter, scalable customer service

Support Board helps your live agents manage customer support interactions with OpenAI and Google AI

  • Support Board connects customers with smart chatbots for immediate assistance
  • Automatically train your chatbot using your own documents or website
  • Your chatbot can send attachments, media, rich messages, and surveys to deliver more information to customers
Support Board helps your live agents manage customer support interactions with OpenAI and Google AI

Train your chatbot to help customers with more advanced requests

  • Send pop-up messages, welcome messages, and follow-up messages to push more people down the sales funnel
  • Set up automations and triggers using conditions like user type, location, and time, putting your bot to work 24/7
  • Evaluate support scripts and team performance using reports that collect customer feedback after a live chat experience
Train your chatbot to help customers with more advanced requests

The agent rating feature lets you track the performance of your customer support agents

  • Set up omnichannel support to send and reply to direct messages, text messages, emails, and support tickets
  • The tool can also reply to messages sent from WhatsApp, Messenger, Telegram, LINE, WeChat, Instagram, and more
  • Assist international customers because the platform has multilingual chatbots that support more than 40 languages
The agent rating feature lets you track the performance of your customer support agents

Communicate with customers via Messenger, WhatsApp, Telegram, LINE, Viber, Twitter, Slack, WeChat, SMS, email and more

  • Manage customer conversations across channels
  • Leverage automated chatbots for a seamless customer service experience
  • Solve more problems in less time
Communicate with customers via Messenger, WhatsApp, Telegram, LINE, Viber, Twitter, Slack, WeChat, SMS, email and more

Choose the plan that’s right for you

Feel secure in your purchase with AppSumo's 60 day money-back guarantee.

Refundable up to 60 days
Deal terms & conditions
Support Board
See Support Board
Founded January 1, 2017Founded January 1, 2017
🇬🇧London, UK
1-101-10
GrowthGrowth
BootstrappedBootstrapped

AI-powered customer support chatbots

Support Board was created to help businesses overcome the frustration of repetitive customer inquiries by combining AI-driven chatbots with live agent handoff.

Built on an intuitive interface, it leverages OpenAI and Google AI to automate initial responses, train on custom documents, and seamlessly escalate complex issues to human agents.

The platform integrates with channels like WhatsApp, Instagram, email, and TidyCal bookings, providing omnichannel support that scales with growing teams.

Questions & reviews

AskSumo

Customers are all about Support Board, praising its powerful automation, responsive support, and comprehensive integrations. The cherry on top is its seamless integration with various platforms. There are a few hiccups like the initial setup being slightly complex and unexpected credit requirements. Weighing the raves against the occasional grumbles, Support Board is hitting the mark and is a solid buy for those in need of a versatile live chat and chatbot solution. Since it's refundable, it's worth giving Support Board a try.

AI-powered summary of customer reviews