Support Board Reviews

Support Board is the most powerful and easy to use chat system I have ever seen. Sometimes I need help and I get help really quickly. I’m happy to use support board for all of my apps!!

I've been using this plugin for over two years now!
And it's great, really great! One of the best on the market!
I highly recommend it!

Support Board has completely transformed how we handle customers. The automation is incredible, especially the TidyCal and Shopify integrations. It feels like I’ve hired 10 extra employees for a fraction of the cost. The team behind this is clearly dedicated to quality—it's fast, the UI is clean, and the AI features are way ahead of the competition. Honestly, at this price point, it feels like a steal. 5 Tacos all the way!

When I first started using Support Board, I honestly didn’t expect it to make such a big difference. From the moment it was installed, it felt like I suddenly had a full support team in place — without the ongoing monthly costs. Support Board brings together AI chatbots, live chat, tickets, and integrations like WhatsApp and Instagram in one powerful, well-designed platform.

What really stands out, though, is the support behind the product. Every question I had was answered quickly and clearly, and even with more complex setups, the team took the time to think along and help properly. It never feels like you’re left on your own. You’re not just buying software — you’re getting real people who genuinely care.

The AI chatbot itself is surprisingly smart. You can train it using your own content or website information, and it quickly starts handling common questions on its own. This has saved us an incredible amount of time, especially during busy periods. It’s a perfect solution for small businesses and growing teams.

Support Board is an amazing tool.

Before buying it I did all kinds of comparisons and I can say that there is no LTD tool comparable to it.

I know that features on paper are one thing, and in practice is another. But in this case it really surprised me how easy it was to set it up and configure the live chat on my website (with my brand colors, icon that I wanted, etc.). Also it is very easy to configure it to ask for a name and email when I am not available to answer (I am a solopreneur).

Sure, the tool is very comprehensive, so I am just starting to scracth what I can do with it. Next step is to set it up also as my omni inbox centralizing all my channels. There is a very comprehensive set of documentation, very detailed, but if our priority is just to set the basic functions (live chat, omni inbox, etc.) you can do that just playing with the software itself.

I saw some people complaining about the interface but I am really liking it so far, better simple than over graphic and buggy.

So, all in all, I think this is a very good deal.