Our CEO (Onur_Radiolize) Review recently stepped down. We started to experience some problems over time in the process we started as very satisfied. We kindly request your support.
1) The system has become extremely buggy and works slowly. Although we are installed on a powerful server, we do not have an optimised experience. 2) We have agents stuck on the loading screen. They can't provide...
Founder Team
Aslam_Hasib
May 15, 2024
A: Hello Would you please create a ticket at https://supportgenix.com/contact/ so that our technical team can assist you.
Q: Hi, I'm Berk from Radiolise.
Our CEO (Onur_Radiolize) Review recently stepped down. We started to experience some problems over time in the process we started as very satisfied. We kindly request your support.
1) The system has become extremely buggy and works slowly. Although we are installed on a powerful server, we do not have an optimised experience.
2) We have agents stuck on the loading screen. They can't provide...
Aslam_Hasib
May 15, 2024A: Hello
Would you please create a ticket at https://supportgenix.com/contact/
so that our technical team can assist you.
Share Support Genix
Q: Is it possible to integrate Support Genix with Happyforms or only with WPForms?
Thank you
Aslam_Hasib
May 15, 2024A: Yes, It is possible.
Share Support Genix
Q: Where do we download the plugin?
Aslam_Hasib
May 15, 2024A: From our website https://supportgenix.com/
Share Support Genix
Q: I already made the purchase yesterday.
Now, after redeeming the coupon on the main website, I'm confused about where to find the file to download. There's only an empty WordPress dashboard.
Can you help me?
Aslam_Hasib
May 15, 2024A: Do you still have the issue? If yes, please create a ticket at https://supportgenix.com/contact/ with your purchase code.
Share Support Genix
Q: Can we limit access to the ticketing system via e-mail instead of envato code?
(or at least our own code)
It would be nice for not-envato related businesses. ;)
Aslam_Hasib
May 15, 2024A: Yes, it is possible
Share Support Genix