Q: E-mail and html
Do you support emails with html ?
Both for incoming and outgoing emails ?
Many users have a signature or send images etc. you say you are an alternative to Freshdesk and Zendesk which both have this feature and is vital to give user friendly support
de0713d7a656497fad76ac32672ec909PLUSDec 13, 2024
Founder Team
Tarek_SupportGenix
Dec 14, 2024A: Yes, we support emails with html, both for incoming and outgoing emails.
We don't have feature to add signature to outgoing emails yet, but we are taking it in our consideration, and hope will implement this feature soon.
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