Support Genix

Product details

Q: How many mailboxes

do all tickets go to one mailbox or do you offer multiple mailbox with the ability to set different rules for each?

AndriaCPLUSJun 12, 2025
Founder Team
Tarek_SupportGenix

Tarek_SupportGenix

Jun 17, 2025

A: Our tickets are not directly linked to any specific mailbox. Instead, we use the site's default SMTP settings to send out email notifications.

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Posted: Jun 17, 2025

I am wondering about incoming tickets and if they all go into one mailbox for sorting.

Founder
Posted: Jun 23, 2025

We would greatly appreciate it if you could briefly outline your requirements and how you intend to use the plugin. This information will help us better understand your needs and provide more accurate assistance.