Lifetime Access to Support Hero's Medium Plan

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Q: I see that the CEO of supporthero has moved on, lately there where no updates.

Can anyone confirm, or is there any validated rumors around?

MonschmeisterSep 14, 2020
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Posted: Feb 13, 2021

I share the concern and would appreciate some clarity, from other Sumo-lings, on the continued availability of this fine tool. I don't mind the absence of continued innovation, but worry about product performance issues and, worse, our help center's disappearing overnight.