Q: How can I use for 3rd device? If I don't want to use it on 1st device?
What will happen if I log in on a third computer to use the tool?
I mean, if I previously used a license on Computer 1 but no longer want to use the tool on that machine, or in the case where Computer 1 is broken and cannot be turned on anymore, can I switch to using it on a third computer (IN THE CASE THAT I PURCHASED A 2-LICENSE PACKAGE)?
Support_SurFastVideoDownloader
Apr 7, 2026A: Hello, thanks for your questions. In this case, your license needs to be reset. To reset it, please send your license code to [email protected] and we will process it for you. Then you can use the license code on the 3rd and 4th computers. Wait for your email. Thanks!
Can I proactively manage and view which devices have used the key, and can I remove a device to replace it with another one?
By now, this information is not displayed on the user end. It can only be checked and handled by us. Thanks for your understanding!
For example, if I have 10 devices, how can I keep track of which device a key was used on so I can tell you to remove it from the correct one? What if I report it incorrectly and you end up removing the key from the wrong device?