Verified purchaser
now works well
Old install failed to work.
Current version working well.
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just installed, tried to download youtube videos, all failed
Version: 2.9.2 Build : 20260810 Component Version : 2026.07.21 (says up-to-date)
https://d.nablamind.com/videodownload/SurFastVideoDownloaderV1_Qt6.exe did not work either.
Support_SurFastVideoDownloader
Edited Oct 8, 2026Hello,
Thanks for your update. Whenever you encounter a download problem (it is often as platforms changes against video downloading), you can always contact us via email with details and we will assist you. Thanks!
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Dear customer,
Please go to About inside the SurFast Video Downloader to see your software version.
To download a video successfully, you need to have component version: 2026.08.21
If not, please restart the software and see if the auto-update starts at launch.
If there is no luck, please install the v2.10.0 from the link below if your system is Windows 10 or 11 in 64 bits.
https://d.nablamind.com/videodownload/SurFastVideoDownloaderV1_Qt6.exe
Please completely remove the previous version before you install the new version. After the installation, check your component version.
You can contact us via support@nablamind.con if further assistance is needed. Thank you for your support and understanding!