Q: 1. For how many brands I can use 1 account?
2. Can I use it for clients?
3. Can I give client permissions to edit her surveys?
4. Can you send me walk-trough / demo video?
5. Can you send me video with your design capabilities?
6. Do you offer Custom Fonts upload and Google Fonts?
Venu_Surveyed
Jan 20, 2025A: Hi Sumo-ling!
1. Using the account for multiple brands:
There are no restrictions from our side—you can use one admin account for multiple clients or brands. However, the survey creation and editing permissions remain tied to that single admin account.
If you'd like separate accounts for each client or brand (to avoid confusion and ensure privacy), any plan Tier 2 or above will allow you to create multiple admin accounts. Each admin can manage their own surveys while the super admin retains oversight.
2. Using for clients:
Yes, you can use the platform for your clients. On Tier 2 or above, you can add clients as admins, giving them access to manage their own surveys under your main account.
3. Client permissions:
For Tier 2 or above, multiple admins can share surveys with each other. On the "Share Survey" page, in the Links tab under the QR code, you’ll find an option to share a survey with all accounts linked to the same main admin account. Currently, all linked accounts are displayed, but more granular restrictions—allowing selective sharing—are coming soon.
Walkthrough/Demo Video:
You can explore our User Guide page for detailed walkthroughs and helpful tutorials. Additionally, for a video specifically about sharing surveys between users and creating accounts, check it out here: "https://www.youtube.com/watch?v=4OCDW4cbMB0". If you have any specific questions, feel free to reach out!
5. Design Capabilities Video:
Similarly, design-related features and tutorials are covered in the User Guide. Let us know if you need a direct link to any specific video. "https://surveyed.live/userguide"
6. Custom Fonts and Google Fonts:
Unfortunately, we don’t support custom fonts or Google Fonts at the moment. However, we’ve added this to our feature request list for future updates.
For further assistance, you can always contact us via the Contact Us page or email us at appsumo@spycyfy.io.
Thank you for your patience and support! 😊