Survser Questions

Showing 1 - 7 of 7 questions

Q: Survey on Shopify Order Confirmation

Can I use Survser to place a survey at the top of the order confirmation page in Shopify? (Similar to Fairing, Zigpoll, etc.)

ArrkhoPLUSNov 20, 2024
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Founder Team
Philipp_Survser

Philipp_Survser

Nov 20, 2024

A: Hi - since Shopify blocks third party scripts on any of the pages that are part of their checkout flow, this is currently not possible. We would need to add this functionality separately from the existing surveys. Currently, this is not supported though.

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Q: Can I use the Tier 3 plan as an agency to support my clients❓

🤔

Jack.SPLUSNov 19, 2024
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Founder Team
Philipp_Survser

Philipp_Survser

Nov 19, 2024

A: Hi, yes you can do that, but as I stated in other comments, you will need a separate subscription for each project. We can talk about a custom plan that lets you manage multiple projects, but it's not available through the standard offerings.

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Q: How many stores can I connect

For example, with Plan 3 how many stores can I connect to?

sungyoPLUSNov 19, 2024
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Philipp_Survser

Philipp_Survser

Nov 19, 2024

A: Just one store per subscription. We can talk about a custom plan that lets you manage multiple websites, but it's not part of the standard offering.

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Q: Workspace and automation.

Hello,

I'd like to know two things before purchased your solution :

1) Will it be possible to have separate workspaces for each customer? Once we've purchased Survser, is it possible to work with you to develop this type of additional functionality?

2) I see that you have an API that allows me to retrieve survey data from another data source, but are you planning any integration with zapier or tools such as N8n, make, pabbly to be able to automatically transfer reports related to each survey if this is possible? Or like my first question, if i need custom solution after the purchased on appsumo, Can we exchange ideas to deploy a customized solution if necessary? (Of course, I know that you have to pay for it).

Jonathan.CEdited Nov 13, 2024
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Founder Team
Philipp_Survser

Philipp_Survser

Nov 14, 2024

A: Hi Jonathan, what do you mean by having a separate workspace for each customer? Survser lets you run multiple projects (=websites) under the same user. You can invite different collaborators to each project, but every project also needs it's own subscription.

Regarding custom functionality, I'm open to talk about it. Please reach out via a different channel for that! The Appsumo deal applies...

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Q: What is a seat? a website?

DigitalfastmindPLUSNov 8, 2024
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Founder Team
Philipp_Survser

Philipp_Survser

Nov 11, 2024

A: A user seat is basically one user access to your account. 5 seats -> You can have 5 users working on your account

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