Survser Questions

Showing 1 - 4 of 4 questions

Q: Workspace and automation.

Hello,

I'd like to know two things before purchased your solution :

1) Will it be possible to have separate workspaces for each customer? Once we've purchased Survser, is it possible to work with you to develop this type of additional functionality?

2) I see that you have an API that allows me to retrieve survey data from another data source, but are you planning any integration with zapier or tools such as N8n, make, pabbly to be able to automatically transfer reports related to each survey if this is possible? Or like my first question, if i need custom solution after the purchased on appsumo, Can we exchange ideas to deploy a customized solution if necessary? (Of course, I know that you have to pay for it).

Jonathan.CEdited Nov 13, 2024
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Founder Team
Philipp_Survser

Philipp_Survser

Nov 14, 2024

A: Hi Jonathan, what do you mean by having a separate workspace for each customer? Survser lets you run multiple projects (=websites) under the same user. You can invite different collaborators to each project, but every project also needs it's own subscription.

Regarding custom functionality, I'm open to talk about it. Please reach out via a different channel for that! The Appsumo deal applies...

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Q: What is a seat? a website?

DigitalfastmindPLUSNov 8, 2024
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Founder Team
Philipp_Survser

Philipp_Survser

Nov 11, 2024

A: A user seat is basically one user access to your account. 5 seats -> You can have 5 users working on your account

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Q: Webhooks integration

Can I collect basic information like survey takers name or email address. And can I forward the responses via a webhook to my email marketing automation provider (Encharge.io)?

drewcifer7840Nov 7, 2024
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Founder Team
Philipp_Survser

Philipp_Survser

Nov 7, 2024

A: Hi, we don't have any custom webhook implementations at the moment. There is a Zapier integration that you might find helpful: https://zapier.com/apps/survser/integrations

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Q: GDPR compliant?

deflloxaNov 6, 2024
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Founder Team
Philipp_Survser

Philipp_Survser

Edited Nov 7, 2024

A: Hi, thanks for the question! I am not an expert on the topic, but Survser checks all of the boxes I am familiar with:
- The widget does not use any cookies
- We store only necessary information and only for as long as necessary.
- Survey respondents need to give explicit consent before being able to submit personally identifiable information
- Users have the option to access their data, and to...

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