A: Hi - since Shopify blocks third party scripts on any of the pages that are part of their checkout flow, this is currently not possible. We would need to add this functionality separately from the existing surveys. Currently, this is not supported though.
Thanks for the info. Would love to see this added in the future! I've yet to see a LTD for a survey tool that can place surveys on the order confirmation page, which is where response rates tend to be the highest (and responses tend to be the most useful).
Q: Can I use the Tier 3 plan as an agency to support my clients❓
A: Hi, yes you can do that, but as I stated in other comments, you will need a separate subscription for each project. We can talk about a custom plan that lets you manage multiple projects, but it's not available through the standard offerings.
A: Just one store per subscription. We can talk about a custom plan that lets you manage multiple websites, but it's not part of the standard offering.
I'd like to know two things before purchased your solution :
1) Will it be possible to have separate workspaces for each customer? Once we've purchased Survser, is it possible to work with you to develop this type of additional functionality?
2) I see that you have an API that allows me to retrieve survey data from another data source, but are you planning any integration with zapier or tools such as N8n, make, pabbly to be able to automatically transfer reports related to each survey if this is possible? Or like my first question, if i need custom solution after the purchased on appsumo, Can we exchange ideas to deploy a customized solution if necessary? (Of course, I know that you have to pay for it).
A: Hi Jonathan, what do you mean by having a separate workspace for each customer? Survser lets you run multiple projects (=websites) under the same user. You can invite different collaborators to each project, but every project also needs it's own subscription.
Regarding custom functionality, I'm open to talk about it. Please reach out via a different channel for that! The Appsumo deal applies...
You'll need a separate project on Survser for each website you want to integrate it for. So basically if you're planning to purchase codes, you'll need different codes for each project. Hope this clears things up!
Q: Survey on Shopify Order Confirmation
Can I use Survser to place a survey at the top of the order confirmation page in Shopify? (Similar to Fairing, Zigpoll, etc.)
Philipp_Survser
Nov 20, 2024A: Hi - since Shopify blocks third party scripts on any of the pages that are part of their checkout flow, this is currently not possible. We would need to add this functionality separately from the existing surveys. Currently, this is not supported though.
Share Survser
Thanks for the info. Would love to see this added in the future! I've yet to see a LTD for a survey tool that can place surveys on the order confirmation page, which is where response rates tend to be the highest (and responses tend to be the most useful).
Q: Can I use the Tier 3 plan as an agency to support my clients❓
🤔
Philipp_Survser
Nov 19, 2024A: Hi, yes you can do that, but as I stated in other comments, you will need a separate subscription for each project. We can talk about a custom plan that lets you manage multiple projects, but it's not available through the standard offerings.
Share Survser
Q: How many stores can I connect
For example, with Plan 3 how many stores can I connect to?
Philipp_Survser
Nov 19, 2024A: Just one store per subscription. We can talk about a custom plan that lets you manage multiple websites, but it's not part of the standard offering.
Share Survser
Verified purchaser
Got it. Thank you for your information
Verified purchaser
One more question: Can I switch to another store (website) if my current store (website) fails?
Yes thats possible!
Q: Workspace and automation.
Hello,
I'd like to know two things before purchased your solution :
1) Will it be possible to have separate workspaces for each customer? Once we've purchased Survser, is it possible to work with you to develop this type of additional functionality?
2) I see that you have an API that allows me to retrieve survey data from another data source, but are you planning any integration with zapier or tools such as N8n, make, pabbly to be able to automatically transfer reports related to each survey if this is possible? Or like my first question, if i need custom solution after the purchased on appsumo, Can we exchange ideas to deploy a customized solution if necessary? (Of course, I know that you have to pay for it).
Philipp_Survser
Nov 14, 2024A: Hi Jonathan, what do you mean by having a separate workspace for each customer? Survser lets you run multiple projects (=websites) under the same user. You can invite different collaborators to each project, but every project also needs it's own subscription.
Regarding custom functionality, I'm open to talk about it. Please reach out via a different channel for that! The Appsumo deal applies...
Share Survser
Q: What is a seat? a website?
Philipp_Survser
Nov 11, 2024A: A user seat is basically one user access to your account. 5 seats -> You can have 5 users working on your account
Share Survser
Thanks...so how many website can we use the app on? Unlimited?
You'll need a separate project on Survser for each website you want to integrate it for. So basically if you're planning to purchase codes, you'll need different codes for each project. Hope this clears things up!