Q: Hi just tried to sign up but experiencing a lot of errors: - Can't seem to make new workspace - As a result, ...

can't seem to upload any excel documents
- After 2 minutes working, it just says "File not uploaded"

MisterLiPLUSMar 19, 2023
Founder Team
abdullah_alka

abdullah_alka

May 15, 2024

A: Hey,

I just checked our logs and it seems that you uploaded 500-row data set. I couldn't see the data because of our terms&conditions and privacy issues but the model processed 500-row data.

If you want, we can plan a call so I can onboard you to the app.

Best,

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Verified purchaser

Posted: Mar 22, 2023

Hello,

Sorry for the inconvenience. We are adding many new features and sometimes, there might be some errors... We fixed all these issues and sent you an email about that. Let me know if you need anything else.

Posted: Mar 22, 2023

Hey Abdullah!

Yeah... there's still some other issues going on with the cleaning.

I uploaded 7 files, expecting result to come back with 707 rows, but the resulting file ended up with only ~500 rows. The Summary of Results also then stated this, which is odd as well:
Number of null data dropped: 0
Number of rows dropped: 0
Number of columns dropped: 0

Founder
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Verified purchaser

Posted: Mar 23, 2023

Hey,

I just checked our logs and it seems that you uploaded 500-row data set. I couldn't see the data because of our terms&conditions and privacy issues but the model processed 500-row data.

If you want, we can plan a call so I can onboard you to the app.

Best,

Founder
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Verified purchaser

Posted: Mar 23, 2023

You can upload up to 5 different files. That's why, it only uploads the first 500 rows.

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