Q: The APPROVE button in Active Poll does not work.
Trolls were able able to submit and publicly show negative comments even without our moderator clicking on the APPROVE button.
This is a serious bug. It undermines the moderator's/facilitator's credibility when commenst meant to be hidden goes directly into PRESENTER's screen. We had no choice but to use DELETE button.
Can you share what is your plan to fix this bug. It really caught me and my client offguard yesterday. We had 200+ participants. It didn't go down well with the organisers! :(
Elizabeth_SwiftPolling
May 14, 2024A: Hi Sumo-ling,
For the open-ended question moderation, your presentation screen should be set up to show the Approved questions/feedback only.
-Go to the Presentation page
-Go to the Settings
-Choose to show the Approved, instead of the All
Let me know how it goes.
Abas
Verified purchaser
Not Q&A - I was referring to open ended POLL :-/
Hey Abas,
That's what the reply above refers to. :)
Kindly,
Elizabeth