Q: How do Webhooks work exactly?
We are using Bike Rental Manager to handle our bike bookings, but also need a CRM in the background to keep better track of our communication and contacts (leads). Connecting Gmail is a good start, but how can we also connect the clients which book directly on our platform? The BRM is supporting Webhooks integration, so does your software - could this work?
Swami_SwipeOne
Feb 8, 2025A: Hi,
Yes, you can connect the BRM to Swipe One using webhooks. Since both platforms support webhooks, this should work.
Here's a general overview of how it works:
Go to Apps -> Webhooks on Swipe One and create a new Webhook. Copy the Webhook URL.
Set up a Webhook in BRM: In your BRM settings, you'll need to configure a webhook that triggers when a new booking is made (or whatever event you want to use to create/update a contact in Swipe One). You'll need to provide a URL for the webhook to send the data to.
Paste the URL you copied from Swipe One. Run a test by submitted a test booking.
Map the Data: You'll need to map the data coming from the BRM webhook to the corresponding fields in Swipe One (e.g., BRM's "customer_name" field to Swipe One's "First Name" field). The specific fields available will depend on what BRM sends in its webhook payload.
This setup will send data from BRM to Swipe One whenever the specified event occurs ( like bike bookings, lead submissions ), allowing you to automatically create or update contacts in your CRM.
regards,
Swami