Q: I need support
I've been on the intercom chat for 3 days waiting for a response. I've already set all the settings on my domain and the verification simply doesn't work. Everything is ok, but it doesn't verify. Without it, unfortunately I can't use swipe one. Can you help me here?
Swami_SwipeOne
Jan 28, 2025A: Hi,
Could you share your domain or account email. Send it to me at swami@swipeone.com, if you are unable to share it here. I will investigate immediately.
Either the DNS wouldn't have propagated or the domain could be under scrutiny as it may have been flagged by the system basis reputation score check. Either ways you should have received a response on Intercom and it is not acceptable to keep you waiting. The support team may have wanted to reachout to the dev team to investigate, but a first response should have atleast been sent. I am sorry if this wasn't the case. I will own it up and get back to you.
regards,
Swami
117486808735723559144I've been on the intercom chat for 3 days waiting for a response. I've already set all the settings on my domain and the verification simply doesn't work. Everything is ok, but it doesn't verify. Without it, unfortunately I can't use swipe one. Can you help me here?