A: Hi,

I am very sorry to hear about the difficulties you are facing with getting things working in Swipe One, especially with adding your domain.

Regarding your request for an onboarding call, the best first step to get these issues resolved is to reach out to our support team via email at [help@swipeone.com]. Please provide them with specific details about the problems you are encountering, particularly the error messages or steps you are taking when trying to add your domain. Screenshots are always very helpful too.

Our primary support channel is email because it allows us to gather all the necessary information, track your issue effectively, and provide detailed, step-by-step guidance. While we may not offer live chat support at all times, our email support team, and in many cases, our developers, are dedicated to responding and assisting as quickly as possible.

Once our team receives your detailed email, they will be able to investigate the specific issues and provide you with the necessary information or schedule a call if it is deemed the most effective way to help you get set up.

regards,
Pavithra