Verified purchaser
My favorite CRM of all time
I've tried so many that I lost count. They all sucked. This is the first one that really clicks for me. I love the concept so much that I'm going to go to a higher tier even though I don't really need to.
I was hesitant to try this one as I'm normally rolling my eyes each time I try one very soon after trying it. It's always overly complicated and not that much flexible.
What attracted me to Swipe One was the super simple Excel/Numbers like interface. It's so much simpler than traditional CRMs. Of course, you can click on a name, segment everything you want with tags, etc. The workflow builder is also very well made.
Of course, it's not perfect, it's a startup. But each time I had a hiccup or I wanted to contact the team, they were responsive and they were able to help me or fix things so that I could continue using the platform.
So why 5 stars even though it's not perfect? Well, nothing is ever perfect. Not even platforms or CRMs that have been in development for many years.
What I'll say is this : this platform is simple, works well, is getting better and better, is highly configurable while still having a good UX and UI and the team is intelligent, responsive and they really want to be the best. My guess is that they refuse to be #2, they really want to be #1 and are willing to work hard to be there.
Buying LTDs is a bit of a gamble, but if you do your research and go with your instincts, the risk is not that big. What I see in the future for Swipe One is a lot of people that will regret not having jumped on board when it was on AppSumo.