As an Appsumo user and customer, I'm completely freaked out and left hanging.

I haven't been able to use the product properly. Every time I sent an email campaign, it would go out in the middle of the night because I needed to reach 20k contacts but the rate limit was only 500 or 1000 per hour.

Even though I ran multiple successful campaigns, I'd constantly get blocked or hit with stingy rate limit increases. And that was after waiting for some days for their support to answer. Compare that to Acumbamail, where I never had to ask for an increase and they handle way more volume.

I understood why at first—SwipeOne claimed to be a CRM with email features.

But now they're straight up saying they're NOT a CRM; they're "email first" with CRM functionality.

The founder and team were active daily on Discord, but they've been ghost for MONTHS now. They stuck Dhruv (a former user) on the team and then disappeared.

Dhruv said: "All actual updates were pushed and shared in ⁠announcements which is the source of truth."

But here's the thing—the last announcement with actual updates was September 19, 2025. That's 5 months ago. Nearly half a year with zero updates.

I'm convinced they're just trying to coast until the "We Got Your Back" guarantee expires, then pull the plug.

So I'm respectfully asking Appsumo to step in. This product hasn't been developed in 5 months and was sold as a CRM, but now they're claiming it isn't one.