I have a great deal of experience with AI ebook production platforms. I purchased Tier-1 even though important features are left out of Tier-1 and Tier-2. The inclusion of BYOK support in Tier-1 is clearly stated. That statement alone inspired me to purchase as I am aware that different AI models produce dramatically different results - something I would like to control and experiment with...

My original use of the BYOK feature, for some reason, stalled. I was unable to initiate it. I contacted support and they must have been having a bad day. They stated that "...Tier 1 does not include AI model selection..."

I almost immediately left a review here of a failed system and misinformation - I'm rewriting that now because the misunderstanding with support can happen and the contradiction should have been verified by me. I'm still not sure why the BYOK feature didn't work for me (it does now) but the owner took an extremely direct approach to trying to figure it out.

You see I refunded based on my initial take and the support comment. To my surprise, the owner contacted me, reactivated my account, and said, "Let's get this figured out."

To cut to the chase, as you can see from my profile, I've been with AppSumo for ten years and I've purchased close to 150 products. I only wish 10% of the product owners exhibited the same commitment to product and customer as Magnus. 5 -Taco impressive to say the least!

Based on the human end of this, I'm purchasing again to put the product through the necessary steps in my workflow. One of my businesses is creating single-pain-point products in mass. I'm hoping Syllabbles contributes to that.

Nice follow through Magnus.