Thank you for taking the time to leave this honest feedback.
I’m glad you could still see the promise in the concept and that you liked the podcast feature. That means a lot to us.
I’m also very sorry to hear about the rendering errors and buggy experience you ran into with the ebook and flipbook features during your use. I understand why that led to your rating.

We did not get a chance to interact with you during your experience, as we would have jumped in to help and fix things for you instantly. No issue was reported to us directly beforehand. After seeing your review, we checked your account to try to investigate what may have happened, but were not able to find any created project there to help us trace the specific error path.

That said, we take your feedback seriously. Stability and reliability are very important to us, and feedback like this helps us see where we need to improve faster.

Please if you’re open to it, we’d really appreciate the chance to better understand exactly what happened, especially details of the kind of content you tried to generate, AI model used, etc. We already sent you a direct message, if you can reply to it when you find some time, we’d appreciate it please. Even a short note about the steps you took would help our team investigate and improve the platform.

Thank you again for trying Syllabbles. We truly appreciate the honest feedback, and we’d still love the chance to learn from your experience.