I'm so impressed with Synced that I just stopped what I was working on to come over to AppSumo and leave a review. I've never left a review on AppSumo. I'm inspired to leave one now. The set up of our help desk was simple. We are already on fire creating categories and articles. I so hope this company gets massively funded and we sumo-ites can site by smiling with our tacos. We were using another product that was also built around Notion and this one is superior and a much better price. This offer ends in 2 days, I'm sure you'll be disappointed if you don't pick up this one for the full 10 tickets. The attention to detail, like the reminder to synch and the directions to get to it. The new! label on new posts. The status labels. We needed a solution ASAP. I bought this two days ago. Myself and my two colleagues are already up and running on it. LOVE LOVE LOVE - Thank you Synced 🌈🦄
Founder Team
paruladitya
May 19, 2024
Catharine, Thanks for the vote of confidence!
Drop us a email or a support ticket if there is any queries. We love to be in conversation with customers. Thanks again
What I really liked about this product is that they focus on doing one thing only and doing that the best.
If you love using Notion and want to create a knowledge base using content from Notion then it’s almost perfect. I hosted it on my domain with no issues.
I guess it's not for everyone, but a great tool for anyone wanting a help center site while maintaining control over their content using Notion.
The team has been super responsive, answered all my queries, and even added a feature that I requested.
I was hesitant at first but I went ahead with buying a few codes for Synced.so.
I think the onboarding could be improved somewhat as it was a little confusing to me to import the template and see the template (in notion) didn't look anything like a helpdesk - but not to worry. I viewed the link for my helpdesk and there it was.
If you have used Notion for more than a few hours then this is quite easy to setup, and the best part is you have absolutely no hosting costs as Notion hosts the content, and Synced.so links your domain and provides the knowledge base template.
This is actually pretty cool.
While I would love to see the ability to host full websites, I understand that this tool caters specifically to knowledgebases.
As one who has been in the tech support industry for over 10 years now, and having to migrate between a few helpdesk solutions, I can say that having a knowledgebase which is separate from your main help desk (where tickets go) is really a great way to make sure you don't have to fool with moving it each time you want to switch providers.
I think just about every business should have some kind of knowledge base for people who use their products or services, and this is a great tool.
I have used WordPress for building this in the past but I'm looking forward to using Synced.so more and more.
If you need a knowledge base and don't want to mess with duct taping several plugins together in WordPress to make it happen, then this is the tool for you.
It works. It's fast, and easy to maintain. It's in Notion, so you are only limited by what you can do there, which is a lot!
I have also contacted customer support to ask a few questions and got my responses back within a reasonable amount of time.
My opinion is Synced.so is well worth it.
Founder Team
paruladitya
May 9, 2024
Hi Kevin, Thank you so much for taking the time to leave such a detailed and thoughtful review!
We’re thrilled to hear that you found the setup process straightforward and are enjoying the benefits of using Synced.so with Notion for your knowledge base needs.
Your feedback on the onboarding process is invaluable, and we’ll definitely look into making it even smoother. We appreciate your support...
Verified purchaser
Absolutely Fantastic! Highly recommend
I'm so impressed with Synced that I just stopped what I was working on to come over to AppSumo and leave a review. I've never left a review on AppSumo. I'm inspired to leave one now. The set up of our help desk was simple. We are already on fire creating categories and articles. I so hope this company gets massively funded and we sumo-ites can site by smiling with our tacos. We were using another product that was also built around Notion and this one is superior and a much better price. This offer ends in 2 days, I'm sure you'll be disappointed if you don't pick up this one for the full 10 tickets. The attention to detail, like the reminder to synch and the directions to get to it. The new! label on new posts. The status labels. We needed a solution ASAP. I bought this two days ago. Myself and my two colleagues are already up and running on it. LOVE LOVE LOVE - Thank you Synced 🌈🦄
paruladitya
May 19, 2024Catharine, Thanks for the vote of confidence!
Drop us a email or a support ticket if there is any queries. We love to be in conversation with customers.
Thanks again
Verified purchaser
Love the focus on the help center + Notion only
What I really liked about this product is that they focus on doing one thing only and doing that the best.
If you love using Notion and want to create a knowledge base using content from Notion then it’s almost perfect. I hosted it on my domain with no issues.
I guess it's not for everyone, but a great tool for anyone wanting a help center site while maintaining control over their content using Notion.
The team has been super responsive, answered all my queries, and even added a feature that I requested.
Verified purchaser
Awesome Knowledge Base for Notion
I was hesitant at first but I went ahead with buying a few codes for Synced.so.
I think the onboarding could be improved somewhat as it was a little confusing to me to import the template and see the template (in notion) didn't look anything like a helpdesk - but not to worry. I viewed the link for my helpdesk and there it was.
If you have used Notion for more than a few hours then this is quite easy to setup, and the best part is you have absolutely no hosting costs as Notion hosts the content, and Synced.so links your domain and provides the knowledge base template.
This is actually pretty cool.
While I would love to see the ability to host full websites, I understand that this tool caters specifically to knowledgebases.
As one who has been in the tech support industry for over 10 years now, and having to migrate between a few helpdesk solutions, I can say that having a knowledgebase which is separate from your main help desk (where tickets go) is really a great way to make sure you don't have to fool with moving it each time you want to switch providers.
I think just about every business should have some kind of knowledge base for people who use their products or services, and this is a great tool.
I have used WordPress for building this in the past but I'm looking forward to using Synced.so more and more.
If you need a knowledge base and don't want to mess with duct taping several plugins together in WordPress to make it happen, then this is the tool for you.
It works. It's fast, and easy to maintain. It's in Notion, so you are only limited by what you can do there, which is a lot!
I have also contacted customer support to ask a few questions and got my responses back within a reasonable amount of time.
My opinion is Synced.so is well worth it.
paruladitya
May 9, 2024Hi Kevin,
Thank you so much for taking the time to leave such a detailed and thoughtful review!
We’re thrilled to hear that you found the setup process straightforward and are enjoying the benefits of using Synced.so with Notion for your knowledge base needs.
Your feedback on the onboarding process is invaluable, and we’ll definitely look into making it even smoother. We appreciate your support...