Q: Top Tier is only 5 hours per year?
Hi,
Looking at your credit conversions. If 1 credit = 1 second then 18,000 credits per year is only 5 hours per year. Can you clarify this?
Nilesh_SyncMonster
Edited Jun 15, 2025A: Hi Tony,
Thanks for showing interest in SyncMonster! While this might seem limited, 5 hours of processed video is substantial for most creators, allowing for multiple high-quality projects, such as several 15-20 minute videos, in 35+ languages with 4K resolution, unlimited Pro projects, and access to both Blitz and Pro interfaces. This capacity is designed to support consistent content creation throughout the year. If you need more credits, feel free to contact us at contact@syncmonster.com to discuss custom plans after your AppSumo purchase.
Best,
SyncMonster Team
Hi Nilesh, maybe your translation is a bit off. 5 hours a year is not good for anyone. Also, you seem to be calculating incorrectly. If someone creates 10 videos a week at 15 mins each that's only two weeks of video they can create for the entire year. So you are saying you made this deal for people who only create 1 sec videos correct?
Verified purchaser
Hi Tony, I see you might have unique credit needs. Please reach out to us at contact@syncmonster.com so we can explore API options, cost-saving strategies, and the best ways to use the platform. Plus, upcoming updates will further enhance processing speed and quality.
Hi Nilesh, my needs are actually very minimal. However, I know I will use more than 5 hours per year. As I'm sure anyone would who is making any type of videos.
Verified purchaser
Hi Tony, we’re thrilled to hear you’re interested in our technology! To offer you the best deal, please share your requirements at contact@syncmonster.com, and we’ll be happy to assist you further.
If I want to translate a 10-minute video into several languages, e.g., into 10 different languages, would 100 minutes already be gone in that case, or only 10 minutes? So does it matter how many languages I translate into, or does only the role of the video matter that I am currently translating? And then regardless of how many languages.
Verified purchaser
Hi there,
Thanks for your question about translating a 10-minute video with SyncMonster! The credit usage depends on the video’s duration, not the number of languages you translate into. Since 1 credit equals 0.5 second of translation, a 10-minute video is 600 seconds in total. So, 300 credits will be consumed for 10 mins video regardless of any language you choose.