SyncSignature

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Q: Signature cards are not received when sent by email

Hi,
I create a template and added it in group with a team mate. I emailed my signature and the team mates signature several times and emails are not received.

I copied mine and placed it into my MS365 signature. Not sure how to get the signature to my teammate as I cannot see her card, although I added information to the platform with I added her.

I have T2. How do I resolve this. I am assuming there is also a way to integrate this so that when the card is updated it get updated in the email footer as well.

If I invited my teammate would she be able to see the card herself? Trouble is, the system is not sending email.

Please help

info9517XPLUSAug 22, 2025
Founder Team
Sunny_SyncSignature

Sunny_SyncSignature

Aug 22, 2025

A: Hi,

I request you to connect with us on support@syncsignature.com for any issues you are facing so that we can get back to you with a resolution.

Thanks

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Posted: Aug 22, 2025

emailed almost 14 hours ago and no response.