Verified purchaser
All of a sudden cannot login
All of a sudden, I cannot login anymore.
Message shown - "Invalid email or password. Please try again"
Tried reseting password but received this message - "We can't find a user with that email address"
Emailed gone unanswered!
Looks like my account has unilaterally been deleted.
PLEASE DO NOT BUY THIS!
It have been more than 18 months (since Sep 2024 till now, March 2026) when I last wrote this review. Still there is no resolution.
tagdeo
Sep 10, 2024Hello lawrence.pei,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.
We will investigate this issue right away to understand why you're experiencing difficulties logging in and why your email is not being recognized. Rest assured, we will work to resolve this as quickly as possible and get back to you with an update soon.