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Member since: May 2019Deals bought: 302
2 stars
2 stars
Posted: Jun 10, 2023

Not ready yet

I just spent two hours and had a terrible experience...
from navigation to setup to understanding how to... or what,
it also seems to have bugs.

Templates poor collection
Chrome extension not working even I log in, it also has a terrible connection system.

The support was very responsive and fast and polite...
but how can they help when the product isn't there yet?!

Still in the EARLY Beta stage

Good luck to you guys Tagmate

Founder Team
Tagmate_Team

Tagmate_Team

May 9, 2024

Hello Melo,

Thank you for taking the time to provide feedback on your experience with our product. We apologize for the inconvenience you faced during your usage.

We want to inform you that we have made significant upgrades to our product since your review was posted. We have addressed the navigation, setup, and understanding issues, as well as resolved the bugs you encountered. Our template collection has also been expanded to offer a wider range of options.

Regarding the Chrome extension, we have made improvements to ensure it is working seamlessly now. Additionally, we have enhanced our connection system to provide a stable and reliable experience.

We understand your frustration with the product being in the early Beta stage at the time of your review. We would love to connect with you over a meeting to discuss the latest updates and improvements we have made. This will give us an opportunity to address any further concerns you may have and demonstrate the progress we have made.

Once again, we apologize for any inconvenience caused and appreciate your patience. Please let us know a convenient time for a meeting, and we will be happy to arrange it.

Please let us know if you have any other questions or concerns.

Thanks and Regards,
Tagmate support

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