MazziMazziPLUS
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Member since: Jun 2018Deals bought: 490
3 stars
3 stars
Posted: Nov 2, 2023

Severely limited in the tracking framework

I have now invested a few hours and realised three website projects. My conclusion so far:

1. i can't define an event and then push it to Google and Facebook. The system is very limited, either you define the event yourself, then it only works for Google Tag Manager or you use a template (you can't define your own events!) to use it for Google Ads or Facebook Ads.

2. the Chrome addon, for example, has no way to track scroll %. I ended up having to define it manually in Google Tag (but now I can do it and all other events without an add-on and without an extra tool).

3. no custom event name can be defined for view events

4. since 2 weeks I have the problem that I cannot set up a created project correctly. A white screen always appears. I have made a video and sent it to the provider by e-mail. Unfortunately no solution so far.

All in all, I'm not sure whether I really need the tool.

Founder Team
Tagmate_Team

Tagmate_Team

May 9, 2024

Dear Mazzi,

We sincerely apologize for any inconvenience caused and the delay in addressing your concerns. It appears that there was an issue on the Appsumo side, which prevented us from promptly responding to your review.

We genuinely value your feedback and want to make things right. If you are still experiencing the issue you highlighted, we would appreciate it if you could confirm and provide us with any additional details. This will enable us to investigate further and find a solution.

Furthermore, we would like to connect with you over a Google Meet session to discuss the other issues you mentioned. We believe that direct communication will help us understand your concerns better and work towards a resolution.

To schedule a meeting at your convenience, please click on the following link: https://zcal.co/tagmateapp/blogvisitor

Once again, we apologize for any frustration this may have caused, and we appreciate your patience and understanding. We look forward to connecting with you soon.

Thanks and Regards,
Tagmate Support.

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