SUPER confusing, HARD TO USE, hidden functionality
The UI wording just doesn't make sense at all. It's so hard to do (and find where to do) SIMPLE things.
Ex: There are only a few steps to create a pop-up or modal, etc. But it still takes ages because you have to almost "translate" what things mean in order to know what you're doing.
Other shortcomings, mostly with A/B testing:
1. You can't see ALL your variants LIVE on the site (only in admin area).
2. But you can only view TWO variants (which are called "updates," confusingly). If you have more, you'll just have to trust that they work/will display!
3. You can't TEST the forms in your pop-ups if they're beyond that 2nd screen.
4. You can't DELETE variants (only archive).
5. You can't add select/multi-select fields to your sign-up forms (only text, name, & email).
6. You can't actually TEST your popup on the site itself without making it LIVE.
7. A/B testing variants are called "updates" in some places, "messages" in others, and "variants" in others, making it near impossible to get around confidently.
8. You can't customize colors of slide-ins.
9. Support took OVER TWO WEEKS to reply to a very simple, one-line question.
It seems like this tool was initially written just to post updates to your website, like Appsumo does in its notifications. And then it was (messily) expanded to be a pop-up tool.
This thing has eaten up SO MUCH of my time just trying to figure out basic things. I'm so frustrated with it and the confusing broken English, both from the tool and from support.
I can't recommend this product. I think that, to competently serve a mostly English-speaking market, it's important to display features in plain English **using consistent terms**.
Side bar: How does this tool have ONLY 5-star reviews that tout how easy it is to use... but even the AI summary includes shortcomings? Other small business owners should skip this, unless you want to spend endless time trying to find basic things and wait weeks for support.
Giving it one additional taco just because it IS fast to use once you finally figure out and can remember what everything means, AND if you're using it for a very simple purpose.
Founder Team
Abylay
Jan 16, 2025
Hey Phoenix, sorry for your experience, You actually summed it up correctly, first this widget was meant to be updates but now it converting to popups and we're in transition phase.
We also paused development for couple months to rethink how we position our project. Very constructive feedback, we will make sure to make wording consistent in next versions.
Taku is an impressive all-in-one solution for user engagement. It offers a range of tools like popups, banners, and modals, making it easy to connect with visitors. The intelligent A/B testing feature allows you to test multiple messages and find what works best, significantly improving engagement metrics.
Customer support is fast and proactive, ensuring you get help when needed. The smart timing feature effectively predicts the best moments to engage users, leading to higher conversion rates.
Overall, Taku is user-friendly and efficient, making it a great choice for anyone looking to enhance user interaction on their website. I highly recommend to take this deal. And more the team support behind takes care about their customers and their resquest ;)
Founder Team
Abylay
Oct 8, 2024
Thanks for the review Koozeo! Really appreciate that you like and use our product
Buying again just to support Taku. Taku team should focus on pricing too. They can easily price the current offering at $149 as tier3. Tier1 and Tier2 can have lower prices with less number of sites. Great product and great team. So I sincerely want them to survive and thrive. Kudos to Team Taku for giving us a really good product.
Founder Team
Abylay
Oct 6, 2024
thanks so much for the great review. Glad that you like our product
Verified purchaser
SUPER confusing, HARD TO USE, hidden functionality
The UI wording just doesn't make sense at all. It's so hard to do (and find where to do) SIMPLE things.
Ex: There are only a few steps to create a pop-up or modal, etc. But it still takes ages because you have to almost "translate" what things mean in order to know what you're doing.
Other shortcomings, mostly with A/B testing:
1. You can't see ALL your variants LIVE on the site (only in admin area).
2. But you can only view TWO variants (which are called "updates," confusingly). If you have more, you'll just have to trust that they work/will display!
3. You can't TEST the forms in your pop-ups if they're beyond that 2nd screen.
4. You can't DELETE variants (only archive).
5. You can't add select/multi-select fields to your sign-up forms (only text, name, & email).
6. You can't actually TEST your popup on the site itself without making it LIVE.
7. A/B testing variants are called "updates" in some places, "messages" in others, and "variants" in others, making it near impossible to get around confidently.
8. You can't customize colors of slide-ins.
9. Support took OVER TWO WEEKS to reply to a very simple, one-line question.
It seems like this tool was initially written just to post updates to your website, like Appsumo does in its notifications. And then it was (messily) expanded to be a pop-up tool.
This thing has eaten up SO MUCH of my time just trying to figure out basic things. I'm so frustrated with it and the confusing broken English, both from the tool and from support.
I can't recommend this product. I think that, to competently serve a mostly English-speaking market, it's important to display features in plain English **using consistent terms**.
Side bar: How does this tool have ONLY 5-star reviews that tout how easy it is to use... but even the AI summary includes shortcomings? Other small business owners should skip this, unless you want to spend endless time trying to find basic things and wait weeks for support.
Giving it one additional taco just because it IS fast to use once you finally figure out and can remember what everything means, AND if you're using it for a very simple purpose.
Abylay
Jan 16, 2025Hey Phoenix, sorry for your experience,
You actually summed it up correctly, first this widget was meant to be updates but now it converting to popups and we're in transition phase.
We also paused development for couple months to rethink how we position our project. Very constructive feedback, we will make sure to make wording consistent in next versions.
If you want I can do quick call with...
Share Taku
Verified purchaser
This is the best deal I found on appsumo thus far!
Everything just works with this platform and I'm very very happy with it! Thank you to the developers for offering such a great deal.
Abylay
Oct 24, 2024Glad that you like our services!
Share Taku
Verified purchaser
Taku is a must have !
Taku is an impressive all-in-one solution for user engagement. It offers a range of tools like popups, banners, and modals, making it easy to connect with visitors. The intelligent A/B testing feature allows you to test multiple messages and find what works best, significantly improving engagement metrics.
Customer support is fast and proactive, ensuring you get help when needed. The smart timing feature effectively predicts the best moments to engage users, leading to higher conversion rates.
Overall, Taku is user-friendly and efficient, making it a great choice for anyone looking to enhance user interaction on their website. I highly recommend to take this deal. And more the team support behind takes care about their customers and their resquest ;)
Abylay
Oct 8, 2024Thanks for the review Koozeo! Really appreciate that you like and use our product
Share Taku
Verified purchaser
You deserve 5 tacos
Pretty much everyone said here already, this is 5 tacos , now get it before itβs gone
Abylay
Oct 7, 2024Thank you for 5 tacos!
Share Taku
Verified purchaser
Best Product and Insane Value
Buying again just to support Taku. Taku team should focus on pricing too. They can easily price the current offering at $149 as tier3. Tier1 and Tier2 can have lower prices with less number of sites. Great product and great team. So I sincerely want them to survive and thrive. Kudos to Team Taku for giving us a really good product.
Abylay
Oct 6, 2024thanks so much for the great review. Glad that you like our product
Share Taku