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Q: uf was coming back here to buy but price switched, any plan to return to previous price you had listed

MrAndrewPLUSFeb 23, 2024
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Founder Team
teamtapmyback

teamtapmyback

May 15, 2024

A: Hi Andrew - We have made significant improvements in the product and price on AppSumo is still at a significant discount to our current customers and other offers in market place. Please reach out to us at team@tapmyback.com and we can discuss your specific requirements. regards!

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Q: The app looks good.

If an employee quits among the 15 employees, can I delete that employee and add another employee later?

Daniel+NYCPLUSOct 4, 2023
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Founder Team
teamtapmyback

teamtapmyback

May 15, 2024

A: Yes you can. Please feel free to reach out to us at sales@tapmyback.com

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Q: is it possible to send messages for birthdays?

thanks

PRESLAPLUSJul 21, 2023
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Founder Team
teamtapmyback

teamtapmyback

May 15, 2024

A: Hi PRESLA,

Thanks for the time you've been waiting.

You have 2 options:

a) You can send a Team Message with the birthday info;

b) You can create a specific badge for birthdays and then give a tap using that badge.

As of today, the things you can set up to be recurring are feedback requests and pulse surveys.

However, specifically for birthdays and work anniversaries we will release in the next couple of weeks a feature that will allow you to set up automatic taps for that purpose.

Please let us know if you have any other questions :)

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Q: Does this level include API access?

bills6PLUSSep 2, 2023
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Founder Team
teamtapmyback

teamtapmyback

May 15, 2024

A: Hi Bills - Short answer is yes. If can you connect us at team@tapmyback.com and we can discuss this in more detail.

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Q: What would be the best approach for a 17k employees ?

Can we have our own logo, domain ?
Seriously

psylligentPLUSJun 14, 2023
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Founder Team
teamtapmyback

teamtapmyback

May 14, 2024

A: Hi @psylligent, get in contact with our sales team directly! They should get you a great deal for 17k employees.

The platform is fully customizable in colors, logo, and features. It's not a white label so you can't have your own domain but you can make it your own with your own logo and colors and integrate with Microsoft Teams.

Have a great day

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Q: Just one tier seems a little odd.

I mean I understand, that you won't cover a 17k company with an ltd like someone else asked, but a little stacking like 15,30,45 would be great.

martin651PLUSJun 27, 2023
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Founder Team
teamtapmyback

teamtapmyback

May 15, 2024

A: Hello again martin651 and thank you for your follow-up.
If I'm getting your question right, there's no need for stacking above 15 users, as the pricing is per seat and adapts itself pro rata for any changes in the plan's number of seats.
For the case of enterprise-level accounts, you can also see on the pricing page of our website the price ranges according to the account size.
As I'm sure you understand, AppSumo is about great deals and great deals can’t be expanded to all the tiers (otherwise we have to shut down the company) :)

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Q: concrats, the product is amazing, do you have plans to translate it to Spanish?

PRESLAPLUSJun 14, 2023
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Founder Team
teamtapmyback

teamtapmyback

May 15, 2024

A: Hi Presla, thank you for feedback! The platform already has a spanish version, check it out on your profile > edit profile > change language > spanish

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Q: What’s a ‘user’ vs ‘Unlimited teams and users’ as stated on sales page?

Trying to figure out what 100 users (employees) would cost to use this in our organization with 5 administrators.

vtmillerPLUSJun 1, 2023
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Founder Team
teamtapmyback

teamtapmyback

May 15, 2024

A: Hi @vtmiller, "Unlimited teams and users" means that there are no restrictions on the amount of employees you can have on the platform. Our license here is just for 15 users. Meaning that if you want to have 100 employees + 5 admins (105 users) you will need to upgrade at our normal rates on our pricing page for 90 users (105-15). Feel free to reach out to our sales team if you have any questions.

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Q: What do we get if we purchase 3 codes?

vijaybPLUSApr 1, 2023
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Founder Team
teamtapmyback

teamtapmyback

May 15, 2024

A: Hi Vijayb, the codes aren't stackable, meaning that you won't get access to 3x of the benefits. e.g: 45 users! For better pricing conditions, get in touch with us!

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Q: Can you clarify the pricing?

I am wondering if the one time price of $59 just covers the software. Does the price change or start monthly if we add more users?

cpowlFeb 16, 2023
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Founder Team
teamtapmyback

teamtapmyback

May 15, 2024

A: It covers the entire software up to 15users. If you need more users, you will have to upgrade the difference of users (The users you need - 15 users) at our normal rates, see https://www.tapmyback.com/pricing. Either annually or monthly!

And sorry for the late response, we didn't have the notifications on!

Feel free to contact us directly!

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Q: hi, i would to understand the deal before proceed to purchase: 1) once click purchase and allow to buy up ...

to 3 code, does it mean i can get 3 times of deal, eg. 15 users x 3 ?

2) what is appsumo deal by refer to your https://www.tapmyback.com/pricing

3) any storage size limitation and how to reset if going to limit?

4) how many company, department and team allow to setup?

Thank you

synergy.myPLUSFeb 20, 2023
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Founder Team
teamtapmyback

teamtapmyback

May 15, 2024

A: Hi there,

1) This deal is not stackable, meaning that you can't get the deal 3x (45 users) but feel free to reach out to our sales team to understand your use case :)

2) The appsumo deal is the Engage Plan for 15 users.

3) Not sure if I understand your question, but there's no limitation.
4) As many as you want :)

And sorry for the late response, we didn't have the notifications on!

Feel free to contact us directly!

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