TMC_2024Q: White label and multi Tennant for agencies?
Hey!
Can any of the tiers be used by agencies for multiple clients with different brands?
What functionality is there for agencies?
Thanks!
Jason_Tarvent
Sep 2, 2024A: All of the tiers can be used for multiple clients. You can utility an unlimited number of sending domains as well as separate isolated audiences for each of your clients/brands. The only limitation currently is that the tracking alias is at the account level and only 1 is allowed. So the tracking domains would be more generic but all of your branding, contact management, and more can be completely isolated within a single account. We'll be adding more tracking alias in the future.
Hi Jason, if I understand it correctly, if the tracking code is at account level, then mixing up tracking data over multiple domains of different clients wouldn’t be good idea, correct? If not, what am I missing?
I do know that Drip has multiple domains under one account but their tracking codes are unique and separate for each domain added to one main account.
Can you please clarify?
Campaigns use sending domains and the tracking alias for link tracking/sending. One tracking alias per account (currently) and unlimited sending domains are allowed. Tracking code is used for site tracking and site messaging. In all cases, our system uses data tacked on to calls to determine which audience, contact, and more to keep everything is separated as expected.