A: I wish we could give an ETA on the EU environment, but I can't. I will never give timelines on something I don't know for a fact, or at least have plans in place and know precisely what it takes. That said, we will work on this and hope to be there by the end of the year.

As for the Data Processing Agreement, I rarely say no. You can send it to support, and we can take a look. There shouldn't be an issue, but then again, some people get very "creative" with their agreements.

As for switching from AC to us, we support contact tags. As for automation, no. However, we can help get them set up. AC's automation tends to be much more complicated than Tarvent to do the same thing. You can head over to https://www.tarvent.com/company/activecampaign-vs-tarvent and look at the image with the slider to see automation with the same functionality and how it looks in Tarvent vs. AC. It's dramatically different because we have features that AC does not, making our automation much easier to manage.

I understand that making a switch, especially after using the same solution for a long time, can be tough. I wish I could just tell you to do it, and you'd feel great about it, but I know it's not that simple. However, we have a great support team that will help make your transition as smooth as possible. Also, our average Customer Lifetime is 10 years, so we must be doing something right.