Q: Hi Guys, I have few questions for you.
1. Are you fully GDPR CCPA LGPD HIPAA Compliant
2. What your Security level end-end zero knowledge encryption?
3. Fully whitelabel, CANAME and SMTP is included with no nasty surprises.
4. You won’t be getting in touch with our client either direct or indirectly including via our emails or notifications emails we send.
5. Are there any catches?
6. Will there be any upsells or Nags, Promotions, Advert sent our team or our client(s).
7. What is your SLA
8. Are all the future update and upgrades included and premium support? And how (chat, call email?)
9. Is your app cross platform compatible?
10. Whiteboard annotation feature in video meeting
11. How would you compare your video meeting compared to zoom?
12. Sending out invoices and reminders and schedule
13. Do you have Schedule meetings (what's the best resolution of the seamless video meeting). With and without clients signing up. Would this allowing us and or the clients to propose a meeting time?
14. Ease of use learning curve for a complete new bee none tech-savvy client, student, team.
15. Will you add an option of RDM (remote desk management) so we can easily provide a support and help to our students, clients or colleagues etc.
16. Can this be used with a granular control. Sharing files with client with an auto expiry (with extended and revoke feature) access i.e. per click/ view/email, sec, min, hr, day(s), week(s), month(s), Year(s). say if we want our client to have access for a folder(s) or file(s) for a particular time limit.
17. Granular control over restrictions and privileges. Who can see what and how much. i.e. which team department or team member until, when and what time
18. Private groups.
19. On the live video the super admin never looses the main host privilege but they should be able to switch that on and off at anytime.
20. Would it be possible to use the widget like a chat for visitors on websites?
21. Where is the head office base?
John-Taskade
May 15, 2024A: Hi there
1. The Unlimited Tier is our plan name and our only premium tier; you can confirm on https://www.taskade.com/pricing
We do not have any ETA on when our Enterprise plan will be launched. At this time, it is separate from the AppSumo offer, but we are always looking for early adopters, so it is possible your team can get a free upgrade from AppSumo Unlimited plan to Enterprise once it is ready by contacting our team then.
2. Noted on this suggestion, unfortunately for now, there is only one registration and signup flow through https://taskade.com/signup
3. Noted, please see my responses above, as mentioned this tier is our only paid tier and is unlimited. The enterprise plan is not ready yet and we are always open to suggestions and feedback over at https://www.taskade.com/feedback
Best,
John
Hi there,
Great questions, please see my response below:
1. We are not yet fully compliant but it is something we're working towards.
2. You can learn more over at https://www.taskade.com/security
3. You can leave a comment here: https://taskade.com/feedback/feature-requests/p/white-labelcustom-domain-cname and upvote the request.
4. Your clients can join a project as a 'Guest' without signing up. If they register via Taskade, they may receive newsletters from us, but those are mainly product updates: https://www.taskade.com/blog/product-updates/ - we do not send promotional emails.
5. Not at all, this is our first promotion with AppSumo and our goal is to gather feedback and continue to improve our product experience, so please do participate over at https://www.taskade.com/feedback.
6. No.
7. We do list 99.9% Uptime Guarantee on https://www.taskade.com/features
8. Yes, note support is mainly chat and email. Call is reserved for special troubleshooting when necessary.
9. Yes, 100% and syncs as well, see https://www.taskade.com/downloads
10. You can leave a comment over at https://taskade.com/feedback/feature-requests/p/whiteboard
11. You can give it a try yourself, it works great for our own team: https://help.taskade.com/hc/en-us/articles/360015915994
12. Not yet available for invoicing, reminders and due dates, see https://help.taskade.com/hc/en-us/articles/360042398654 - you get notified via email, and push notifications on any devices.
13. Not yet, you can request.
14. We are very easy to get started with, and have many educators and students on the platform as well.
15. Not on our roadmap at the moment, you can request in https://www.taskade.com/feedback/integrations
16. Not yet.
17. Learn more about advanced permissions here: https://help.taskade.com/hc/en-us/articles/360043125094--User-Roles-Permissions
18. Folders are by default "Private" until you invite the Workspace members into them. See https://help.taskade.com/hc/en-us/articles/360055670613
19. Noted.
20. Not yet, but you can embed projects anywhere, on your Wordpress, websites, etc: https://help.taskade.com/hc/en-us/articles/360044042253--Embed-Taskade-on-Your-Website-Blog
21. San Francisco and Singapore. Learn about our story here: https://www.taskade.com/blog/a-new-chapter-in-the-taskade-journey/
Hope this helps and thanks for the thorough questions! Don't hesitate to reach out directly to our team as well.
Best,
John
Verified purchaser
For the full stack are we getting your Biggest tier? As I see currently you have ENTERPRISE as your Biggest tier the Unlimited is your secondary teir.
1. When will this happen?
2. You don’t have does not have end-to-end nor have zero knowledge encryption means any one that has access can do whatever they like with our data.
3. There are so many sellers on appsumo who are not transparent they try to twist their words and then they upsell just like a click bait.
4. How can our clients and team join directly with us making sure they don’t need to join via Taskade
5. Do you have a functionality to Sync with Trello, Userback, META API
Verified purchaser
I just noticed when I tried to upvote METAPI my votes goes missing when I refresh the page please have a look this happened after upvoting quite few of them which are important. This might be happening with others without them noticing and it may be missing out vote that others may have voted
https://tech.universaldesignz.com/ZETTq
I am making a purchase trusting you wont let me down and take my requests seriously also I would not like my clients, team, student(s) get any Notification/email (branded or sent via taskade) need to have a professional and personal feel sent via us.
Dynamic Links to share files and folders (Setting Expiration and Extend)
https://www.taskade.com/feedback/feature-requests/p/dynamic-links-to-share-files-and-folders-setting-expiration-and-extend
Privacy matters please add zero Knowledge end-end encryption
https://www.taskade.com/feedback/feature-requests/p/privacy-matters-please-add-zero-knowledge-end-end-encryption
RDM Remote to • Connect • Access • Control • Support from any device and location
https://www.taskade.com/feedback/feature-requests/p/rdm-remote-to-connect-access-control-support-from-any-device-and-location
IMAP,SMTP, Gmail, Office 365
https://www.taskade.com/feedback/feature-requests/p/imapsmtp-gmail-office-365
Disable Share, Download or/and Print
https://www.taskade.com/feedback/feature-requests/p/disable-share-download-orand-print
Icedrive integration
https://www.taskade.com/feedback/integrations/p/icedrive-integration
Userback integration
https://www.taskade.com/feedback/integrations/p/userback-integration
Alerts and Notification, Queue. SMS/Message/Email
https://www.taskade.com/feedback/feature-requests/p/alerts-and-notification-queue-txtsmsemail
Integrate Telegram, WhatsApp, Facebook, YouTube
https://www.taskade.com/feedback/integrations/p/integrate-telegram-whatsapp-facebook-youtube
Verified purchaser
Please remove restrictions allowing us to change our email address anytime we like as this would be required at anytime and number of reasons. i.e. if the account has been compromised, if someone has lost their domain, they been to change the branding etc.
Hi there,
Please try signing up for our feedback system at https://taskade.canny.io/ or https://www.taskade.com/feedback
1. Enterprise tier is not yet available, the AppSumo deal is for the Unlimited tier on https://taskade.com/pricing
2. We take data security very seriously, and our level of security is on par with competitors like Notion, Todoist, and more.
3. Noted, that is not our intention at all with this partnership.
4. They have to signup through Taskade, but our signup process is very clean and simple.
5. You can import from Trello, not sync. API and more are coming, you can request on https://www.taskade.com/feedback/integrations
Thanks again for all the candid feedback and suggestions!
Verified purchaser
1. So, does this means us who that full stack won’t get number of things? And unlimited is just your tiers/packages name? Unless this is special tier/package for sumo members with genuinely unlimited with everything, all the current and future features are included please clarify as I see number of things that I have requested I see it on the ENTERPRISE tier/package on your site.
2. You have mentioned “our clients can join a project as a 'Guest' without signing up. If they register via Taskade, they may receive newsletters from us, but those are mainly product updates: https://www.taskade.com/blog/product-updates/ - we do not send promotional emails.” Which I don’t want to happen so there should be away to avoid this happening.
3. I have already bought your full stack but need all of this to be clarified to take my decision and I am sure rest of the Sumo members would like this to be clarified as well.
Hi,
I cannot reply to your comment replies in other threads, please create a new question or contact us directly over https://taskade.com/contact.
Regarding your last comment, please see my answers below:
1. All of Taskade's features are available on our web-application at www.taskade.com. The desktop app and browser extensions are completely optional.
2. They can join the meeting by visiting your project link > Start Call. Learn more here: https://help.taskade.com/hc/en-us/articles/360015915994
3. Your workspace is already customizable per https://help.taskade.com/hc/en-us/articles/360046517634--Change-Workspace-Color-Icon - We do not have an ETA on White Label, CNAME yet, but you can bump it on https://www.taskade.com/feedback
Best,
John
Verified purchaser
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