Q: Hi, in the earlier response you said Appsumo plans will be aligned with the new business plan but in my ...

account, I see the plan assigned to me is the same as Pro plan which is a basic plan. Instead of unlimited projects, storage and workspace members, I am seeing very low and limited numbers there. Can you please clarify, what is going on?

avengerPLUSJun 7, 2023
Founder Team
John-Taskade

John-Taskade

May 15, 2024

A: We deeply value our early supporters, and we're committed to ensuring you receive the benefits that were promised.

If you're experiencing any limitations, it could be due to a minor issue with your account settings. Please visit https://www.taskade.com/settings/plans to confirm your workspaces are correctly upgraded.

If the issue persists, don't hesitate to reach out to our support team. We're here to help resolve this matter for you. If possible, providing the ticket ID from your previous support request would assist us in addressing your concerns more effectively.

We're thankful for your patience, support, and for sticking with us through the early stages. Your feedback has been vital in making Taskade the tool it is today.

Please contact us directly at https://www.taskade.com/contact for any further assistance. We monitor this 24/7 and aim to respond promptly.

Best,
The Taskade Team

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Posted: Jun 7, 2023

The unlimited plan was replaced by the Ultimate plan, resulting in them not honouring the terms of the Appsumo deal, this action is justifiable with the "unlimited AI credits", or so they say...

Posted: Jun 7, 2023

However in your case you probably bought either tier 1 or 2, again they didn't honour the terms of both deals, because they "offered a generous amount of AI credits".

sade4sade4PLUS
Posted: Sep 18, 2023

how many AI credits because I do not see that and I have an unlimited plan

Jack.SJack.SPLUS
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Verified purchaser

Posted: Jun 27, 2023

🤔

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Verified purchaser

Posted: Aug 22, 2023

Waiting for the answers!

Founder
Posted: Nov 28, 2023

Please ping our team for the latest at https://www.taskade.com/contact we are here to hlep you out.