Q: Hi, Just made a purchase and trying to signup.

Your system asks for email, username and password. Every user name I enter gives an error message - it doesn't match the required pattern. Can you help me understand is the required pattern.

5a4ef342ed5f4f8fa0210422ecce5872PLUSJul 15, 2022
Founder Team
John-Taskade

John-Taskade

Dec 2, 2024

A: Hi there,

Thank you for reaching out, and welcome to Taskade! Sorry to hear you're having trouble signing up. For usernames, the required pattern allows letters, numbers, underscores, and hyphens, but it should start and end with a letter or number (no special characters or spaces at the start or end).

If you’re still having issues, feel free to contact us anytime at https://www.taskade.com/contact, and we’ll be happy to assist you further. You can also check out our latest updates here: https://forum.taskade.com/changelog and download our apps for free on web, mobile, or desktop: https://www.taskade.com/downloads.

Looking forward to having you onboard! Let us know if there’s anything else we can help with.

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Posted: Jul 15, 2022

Ok,,, made it to sign in.

Founder
Posted: Jul 15, 2022

Glad to hear! If you need anything else, please do reach out to us directly and we'll do our best to help. You can visit https://www.taskade.com/contact