Q: How should I fill out the initial questionnaire - with my personal info or my client's business details?

I recently purchased Genius.AI tier 3 plan and I'm confused about the onboarding questionnaire. Here's my specific concern:

1. I filled out the questionnaire thinking about one of my client's businesses, but it seems like it should have been about myself instead.
2. I've watched couple of your tutorials videos, but they show content after the questionnaire part, so I'm still unclear about this initial setup.
3. As a Tier 3 buyer, I need to know:
- Should the questionnaire answers be about me or my clients?
- Can I create multiple personality profiles for different clients?

I'd appreciate clear guidance on how to properly set up and use the tool for both my business and my clients' businesses. You can also suggest me the online source link where I can understand everything easily.

ImGaganDec 25, 2024
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Edited: Dec 27, 2024

I just finished your course here: https://help.genius.ai/hc/en-us/articles/25468656974995-Genius-AI-Course. Now I understand how to use it, but I noticed that I can only create one personality profile. Is that correct?

On the other hand, can I create content and set everything up for my clients' social media accounts and pages using my profile?

to be continued in next comment...

Edited: Dec 27, 2024

... Can I change the tone & settings to fit different businesses as they need? Will it learn about different businesses under the profile and provide content that matches each business's requirements? For example, I'm a IT service provider, will adjust the personality accordingly, can it adjust the tone and content type sap for a restaurant business Instagram profile – for my customer's business?

Posted: Jan 2, 2025

Yes! You can set everything up for your client social media using your profile, as long as you are added to their Meta Business Portfolio (Explained by Facebook here: https://www.facebook.com/business/help/2169003770027706, works for both Facebook and IG)

Posted: Feb 13, 2025

@Sergio, when are multiple brand voices and BYOK updates coming out? Very important for me personally.

Posted: Mar 16, 2025

Wondering this as well. It was promised in January, and it is now March.

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