Verified purchaser
an impressive task manager with equally impressive support
It took me awhile to get through to Support, once I joined their community, I was then given their actual support email, however just using the messaging system within the community I was able to get outstanding. Support and My questions resolved within hours of me raising the support request.
It was quite impressive to see the data that was scraped when you know how to use this tool properly.
Deanna_TaskMagic
Jul 20, 2026Thanks for this, Craig, and especially for the detail on support.
The part where you had to join the community before you got a real support email is genuine friction, and it shouldn't take that to reach us. Glad the team delivered once you got through, but the getting through is on us to fix.
One update since you wrote this: TaskMagic was acquired by Napkin Labs, and Kyle led a full rebuild. V2 is live now. Your line about the tool being impressive once you know how to use it properly is exactly what we went after. You can describe what you want in plain English and have an agent build the workflow for you, then open any step and edit it by hand. Same ceiling, much shorter on-ramp.
Your tier carried over at no cost, so V2 is waiting when you log in.
Deanna
COO, Napkin Labs / TaskMagic