I noticed that the new juma.ai doesn't have a 'Pro Plan'. Could you please let me know which plan my account has been mapped to?
Founder Team
simooona
Nov 25, 2025
A: Hi,
Thanks for reaching out!
As an AppSumo user, your account is on our highest tier plan with full access to all features. That's always been the case, and nothing has changed with the rebrand.
You're all set with everything Juma has to offer. If you have any questions about specific features or want to explore what's new, just let me know. I'm here to help your team get the most out of...
Can someone please help me understand why I’m seeing only 2 seats with my Plan 3? Although I have bought Appsumo LTD plan 3, I just have 2 seats instead of the ones I have purchased: "You've reached the member limit 2 / 2. Upgrade your plan to invite more team members and unlock additional features in Team-GPT."
Founder Team
simooona
Nov 25, 2025
A: Hi,
Thanks for reaching out, and sorry for the delayed response!
I can definitely help you sort this out. Based on what you're describing, it sounds like you might be viewing a different workspace instead of your AppSumo one. This happens sometimes when you have access to multiple workspaces.
Could you shoot us an email at support@juma.ai? Our team can take a look at your account and make...
Can Appsumo users implement custom APIs as shown in the Growth Tier? I see that Business does not show this option. I have an API from a custom service provider that I would like to implement. When I try to add a model, I see Custom Service (coming soon)
Founder Team
simooona
Aug 11, 2025
A: Hi there,
Thank you for your question!
AppSumo users can bring their own API keys for standard models like OpenAI, Claude, etc. However, "custom models" refers to the ability to add completely custom LLMs, which is currently only available for Enterprise clients.
For more details about your specific setup, feel free to contact support@team-gpt.com.
Do you have a guide for people who want to implement the new Team-GPT 2.0 from the beginning after purchasing it? Showing possibilities, examples of possible applications, etc.
Founder Team
simooona
Feb 18, 2025
A: Hi there,
Yes! We have a comprehensive guide to help you get started with Team-GPT 2.0. You can access our detailed onboarding guide here: https://team-gpt.notion.site/Welcome-to-Team-GPT-149fa46cd959805d89f4ccb722d7c3d0?pvs=4
The guide covers: - Core features and functionalities - How to organize your workspace with Projects - Using the AI toolkit effectively - Tips for team...
Q: Question about my current plan status
I noticed that the new juma.ai doesn't have a 'Pro Plan'. Could you please let me know which plan my account has been mapped to?
simooona
Nov 25, 2025A: Hi,
Thanks for reaching out!
As an AppSumo user, your account is on our highest tier plan with full access to all features. That's always been the case, and nothing has changed with the rebrand.
You're all set with everything Juma has to offer. If you have any questions about specific features or want to explore what's new, just let me know. I'm here to help your team get the most out of...
Share Team-GPT
Q: after buying plan 3 I only have 2 seats
Can someone please help me understand why I’m seeing only 2 seats with my Plan 3? Although I have bought Appsumo LTD plan 3, I just have 2 seats instead of the ones I have purchased: "You've reached the member limit 2 / 2. Upgrade your plan to invite more team members and unlock additional features in Team-GPT."
simooona
Nov 25, 2025A: Hi,
Thanks for reaching out, and sorry for the delayed response!
I can definitely help you sort this out. Based on what you're describing, it sounds like you might be viewing a different workspace instead of your AppSumo one. This happens sometimes when you have access to multiple workspaces.
Could you shoot us an email at support@juma.ai? Our team can take a look at your account and make...
Share Team-GPT
Q: What about access after MCP❓
Share Team-GPT
Q: Business v Growth Tier
Can Appsumo users implement custom APIs as shown in the Growth Tier? I see that Business does not show this option.
I have an API from a custom service provider that I would like to implement.
When I try to add a model, I see Custom Service (coming soon)
simooona
Aug 11, 2025A: Hi there,
Thank you for your question!
AppSumo users can bring their own API keys for standard models like OpenAI, Claude, etc. However, "custom models" refers to the ability to add completely custom LLMs, which is currently only available for Enterprise clients.
For more details about your specific setup, feel free to contact support@team-gpt.com.
Share Team-GPT
Q: Beginner's Guide
Do you have a guide for people who want to implement the new Team-GPT 2.0 from the beginning after purchasing it?
Showing possibilities, examples of possible applications, etc.
simooona
Feb 18, 2025A: Hi there,
Yes! We have a comprehensive guide to help you get started with Team-GPT 2.0. You can access our detailed onboarding guide here: https://team-gpt.notion.site/Welcome-to-Team-GPT-149fa46cd959805d89f4ccb722d7c3d0?pvs=4
The guide covers:
- Core features and functionalities
- How to organize your workspace with Projects
- Using the AI toolkit effectively
- Tips for team...
Share Team-GPT