Q: Version changes constantly?

Hi Team GPT, I noticed that you only offer Business and Enterprise plans on your website.

What deal does our Lifetime Plans map to? Can we please be always on the highest tier? I would like to be able to use all models, not be restricted to some of them. In the end the consumption is coming from our own API´s.

Thank you!

Fernando

FernandoSPLUSNov 6, 2024
Founder Team
simooona

simooona

Dec 2, 2024

A: Hi,

I confirm that all AppSumo users are on the highest tier :)

Best,
Simona

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Verified purchaser

Posted: Dec 2, 2024

Hi Simooona, I left a review before I saw this comment, but i have appsumo licenses attached to this account, and I do not have the Enterprise ability to add models that are marked as "enterprise".

https://app.screencast.com/X9jPyqyOsmtWh

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Verified purchaser

Posted: Dec 3, 2024

I am in the same situation

Posted: Dec 7, 2024

Same and I’m T5

Founder
Posted: Dec 11, 2024

Hey!

Enterprise is not a tier of the product.

Enterprise is a service agreement, where apart from the SAME Team-GPT software that you get, they also get a dedicated team of developers, who work for this client for a number of years.

In the specific case that you have pointed out, we work for multiple months to create a RAG system for these clients that works with their specific documents.

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Verified purchaser

Posted: Dec 11, 2024

The "not a tier" explanation sounds good, until you see that you cannot access certain features on the platform without it. Features that we were told we would be included in. Like the other AI platforms.

Founder
Posted: Dec 11, 2024

The other AI platforms are not available for anyone. As soon as they are, you'll get them.

Why don't you believe us?

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Verified purchaser

Posted: Dec 11, 2024

Iliya, did you look at my screenshot?

It says "Enterprise" next to each AI option... indicating that it is in fact available, and I just cannot use it because I do not have Enterprise.

Then, someone on your team comes and says we are on the highest tier, not that the other API's are not available.

Then you come on and say that there is no Enterprise tier despite it being on the website...

Founder
Posted: Dec 12, 2024

Hey, Michael.

I want to assure you that Sumolings are getting everything that is currently available in the product.

If you host your models on your servers and you pay our engineers to integrate them, you will have access to your custom models inside Team-GPT.

Is this something you are interested in exploring?

Happy to jump on a call and discuss your needs!

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Verified purchaser

Posted: Dec 11, 2024

I was told specifically that AppSumo users were not going to be on the enterprise tier.

Founder
Edited: Dec 11, 2024

Hey!

Enterprise is not a tier of the product.

Enterprise is a service agreement, where apart from the SAME Team-GPT software that you get, they also get a dedicated team of developers, who work for this client for a number of years.