TeamPal Questions

Showing 1 - 20 of 170 questions

Q: Use of audio and video in knowledge base

I couldn’t find it as a feature but for me (and content creators which you seem to lean towards) the ability to add audio and video as files and from online sources like YouTube, podcasts, loom (or dadan🎉) is highly valuable.
Actually for me it’s a must.

The best way I see this done is by adding a „transcription“ skill.

Any plans on that?

MaBoPLUSSep 20, 2025
See detail
Founder Team
Jeff_Pham

Jeff_Pham

Sep 20, 2025

A: Please contact our support team at support@teampal.ai. We won’t be able to check this comment section regularly once we leave Appsumo. So kindly avoid leaving further comments here!

Share
Helpful?

Q: Assistance Needed: Chat Errors on Tier 3 Plan and Best Support Channel

Hi Team,

I recently bought Tier 3 Plan and have been encountering errors when attempting to chat with support agents. I’ve also reached out via live chat, email, and a support ticket, but I haven’t received a response yet.

Could you please help resolve the chat issue and advise the best way to contact support for urgent matters? I’m happy to share screenshots, timestamps, and account details to assist with troubleshooting.

Thank you for your prompt assistance.

Regards

VinKPLUSSep 20, 2025
See detail
Founder Team
Jeff_Pham

Jeff_Pham

Sep 20, 2025

A: Please contact our support team at support@teampal.ai. We won’t be able to check this comment section regularly once we leave Appsumo. So kindly avoid leaving further comments here!

Share
Helpful?

Q: Support Question

Hello Support Team,

What is the best way to contact support once you leave Appsumo?

thomas.anthonyPLUSSep 18, 2025
See detail
Founder Team
Jeff_Pham

Jeff_Pham

Sep 20, 2025

A: Please contact our support team at support@teampal.ai. We won’t be able to check this comment section regularly once we leave Appsumo. So kindly avoid leaving further comments here!

Share
Helpful?

Q: Software Clarification Questions

Hello Support Team,

1.) Are your AI agents the same as custom GPT's? Please explain any differences.

2.) Are there any advantages or limitations of your AI agents vs custom GPTs

3.) Is there a limit to the amount of data we can use to train our AI agents using your software?

thomas.anthonyPLUSSep 18, 2025
See detail
Founder Team
Jeff_Pham

Jeff_Pham

Sep 20, 2025

A: Please contact our support team at support@teampal.ai. We won’t be able to check this comment section regularly once we leave Appsumo. So kindly avoid leaving further comments here!

Share
Helpful?

Q: Can agents interact and react to external api call or systems

Can agents interact and react to external api call or systems

rahul_0716PLUSSep 18, 2025
See detail
Founder Team
Jeff_Pham

Jeff_Pham

Sep 20, 2025

A: Please contact our support team at support@teampal.ai. We won’t be able to check this comment section regularly once we leave Appsumo. So kindly avoid leaving further comments here!

Share
Helpful?