Hello there. I asked questions, but you didn't respond. I hope I get a response this time. As stated on your website, your policy complies with Vietnamese legal regulations. Could you please respond briefly to the questions below? -Do you use customer data to train AI models? -Do you have SOC 2, ISO 27001, or similar certifications? -Is there a Data Processing Agreement (DPA)?
I read your answers regarding Bring Your Own Key on the site, and I noticed that you stated you don't think it will be something you will offer in the future. I think this is a real mistake, personally.
I asked ChatGPT about the number of AI applications that get set up on AppSumo and fail over time or don't meet the requirements. It stated that any product people consider buying should be...
Founder Team
Jeff_Pham
Apr 4, 2026
A: At this time, we can confirm that Bring Your Own Key is not on our roadmap. We appreciate your interest, and we understand if this affects your decision
Hello, team. I have begun testing the platform through a free trial and have two questions: 1) There is no option for exporting chats. I'm not sure if this is included in the free trial, but when we click on the three dots for each chat, I only have the options to rename, delete, and pin. Does the platform already have this feature, or do you intend to add it soon? 2) Agents do not have access to...
Could you please advise which LLM models are currently available and how the credit usage works?
I’m assuming the page is just outdated, as it seems to be missing all latest models?https://teampal.freshdesk.com/support/solutions/articles/69000861501-plans-credits
Thanks
Founder Team
Jeff_Pham
Apr 4, 2026
A: If you start a free trial, you’ll be able to: • See the full, current list of supported models directly in the model selector. • View how credit usage works per model (some models consume more credits per 1,000 tokens than others, and this is clearly shown in the billing/usage section). This way you can check the latest models and credit behavior in real time before deciding on a paid plan
Ok, I have to say this one caught my attention, especially since I spent the last few week learning about what's going on with OpenClaw. When I see Agents, Skills, Tasks, LLM Models, you guys basically recreated OpenClaw with an easier setup process and UI. - Am I getting this right? - Also, I'm guessing everything is online and we can't use Local LLM or other LLM available...
Q: Data Policy
Hello there. I asked questions, but you didn't respond. I hope I get a response this time. As stated on your website, your policy complies with Vietnamese legal regulations. Could you please respond briefly to the questions below?
-Do you use customer data to train AI models?
-Do you have SOC 2, ISO 27001, or similar certifications?
-Is there a Data Processing Agreement (DPA)?
Share TeamPal
Q: Will you reconsider BYOK on your Roadmap?
I read your answers regarding Bring Your Own Key on the site, and I noticed that you stated you don't think it will be something you will offer in the future. I think this is a real mistake, personally.
I asked ChatGPT about the number of AI applications that get set up on AppSumo and fail over time or don't meet the requirements. It stated that any product people consider buying should be...
Jeff_Pham
Apr 4, 2026A: At this time, we can confirm that Bring Your Own Key is not on our roadmap. We appreciate your interest, and we understand if this affects your decision
Share TeamPal
Q: 2 Questions
Hello, team. I have begun testing the platform through a free trial and have two questions:
1) There is no option for exporting chats. I'm not sure if this is included in the free trial, but when we click on the three dots for each chat, I only have the options to rename, delete, and pin. Does the platform already have this feature, or do you intend to add it soon?
2) Agents do not have access to...
Share TeamPal
Q: Available models & credit usage
Could you please advise which LLM models are currently available and how the credit usage works?
I’m assuming the page is just outdated, as it seems to be missing all latest models?https://teampal.freshdesk.com/support/solutions/articles/69000861501-plans-credits
Thanks
Jeff_Pham
Apr 4, 2026A: If you start a free trial, you’ll be able to:
• See the full, current list of supported models directly in the model selector.
• View how credit usage works per model (some models consume more credits per 1,000 tokens than others, and this is clearly shown in the billing/usage section).
This way you can check the latest models and credit behavior in real time before deciding on a paid plan
Share TeamPal
Q: OpenClaw Alternative?
Hello TeamPal,
Ok, I have to say this one caught my attention, especially since I spent the last few week learning about what's going on with OpenClaw. When I see Agents, Skills, Tasks, LLM Models, you guys basically recreated OpenClaw with an easier setup process and UI.
- Am I getting this right?
- Also, I'm guessing everything is online and we can't use Local LLM or other LLM available...
Share TeamPal