Q: Assistance Needed: Chat Errors on Tier 3 Plan and Best Support Channel

Hi Team,

I recently bought Tier 3 Plan and have been encountering errors when attempting to chat with support agents. I’ve also reached out via live chat, email, and a support ticket, but I haven’t received a response yet.

Could you please help resolve the chat issue and advise the best way to contact support for urgent matters? I’m happy to share screenshots, timestamps, and account details to assist with troubleshooting.

Thank you for your prompt assistance.

Regards

VinKPLUSSep 20, 2025
Founder Team
Jeff_Pham

Jeff_Pham

Sep 20, 2025

A: Please contact our support team at support@teampal.ai. We won’t be able to check this comment section regularly once we leave Appsumo. So kindly avoid leaving further comments here!

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