TeleportHQ

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Member since: Sep 2021Deals bought: 7
1 stars
1 stars
Posted: Aug 21, 2022

A dream that failed short

Let me start by saying I had very high hopes for this product coming from WordPress and delving into the JS ecosystem.

Firstly it started with their own pre-built sections not setup properly so basic things such as hamburger menu triggers on mobile don't work without you fixing their pre-built navbars. Messaged support about this and I got a response about how it's late at night and they will look into it. It's been days and I've heard nothing. I had to dig through the setup of the navbar (remember, this is a pre-built navbar by TeleportHQ) to find that it wasn't laid out correctly to trigger the JS code.

Secondly, editor freezing bugs, can't edit basic things such as buttons without the entire editor hanging. Messaged support about this with no replies. Can't edit the text on buttons with Firefox or Chrome. The entire editor freezes when you click off of the button after editing.

Lastly their release notes show that they haven't updated the editor or fixed any bugs since September of 21.

Release notes:
September 2021
August 2021
May 2021
March 2021
August 2020
July 2020
June 2020
May 2020
April 2020

This project looks like it's either been ditched by the developers or they are simply just negligent with their updates (or updating their release notes page... still not a good look). Not sure if two people work here collectively or what but I have a hunch there aren't a whole lot of people on the Teleport HQ team.

For now, don't purchase this product unless you enjoy being frustrated with bugs and zero support.

Needless to say, the things that do work, are awesome... But the little bugs and editor freezing issues make me just want to hit vscode instead of ever touching an "editor" again. Plus support do not seem responsive at all.

Thanks but no thanks, sorry not sorry.

Founder Team
Paul_TeleportHQ

Paul_TeleportHQ

May 9, 2024

Hi,

Paul here, co-founder of TeleportHQ. I'm sorry that you had such a difficult first experience with our platform.

We are putting a lot of effort in the platform and working relentlessly on it, doing releases twice a week.

Would you be available for a short discovery call? Hopefully, afterwards, you'll have a better opinion about our project.

Please fell free to contact me anytime: paul.brie@teleporthq.io.

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