Your app is great, really great, but unfortunately it is quite unusable due to poor performances, each page takes around 1 minute to get displayed, and I have no bandwidth issue on my side.
Is there any plan to increase your app performances to make it usable for your customers, free or paid?
Many thanks for your feedback, even if I know you're no more on Appsumo - but I can't reach you through the app, too slow, I'm not patient enough to try to find the "contact us" form or chat.
Could you please check your intercom chat history?
Q: What’s different between Free and Tier 1?
I’ve checked out your website and this AppSumo page, but I don’t really understand. I can do unlimited monitoring with the free plan. What’s different? I have bought Tier 1 as the clock is ticking down and honestly, I just liked the idea so decided to almost blind buy. I am an agency of sorts for context.
A: Hi there Jillian Thank you for your interest in our software. There are currently only two methods of purchasing the software - through the Plus membership on AppSumo, or through our monthly subscription on our website -> https://tethered.app/add-ons (you can just choose the add-ons you need - some of them go for as little as $5/mo)
Q: Hey team Tethered, we have huge perf issues..
Your app is great, really great, but unfortunately it is quite unusable due to poor performances, each page takes around 1 minute to get displayed, and I have no bandwidth issue on my side.
Is there any plan to increase your app performances to make it usable for your customers, free or paid?
Many thanks for your feedback, even if I know you're no more on Appsumo - but I can't reach you through the app, too slow, I'm not patient enough to try to find the "contact us" form or chat.
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Q: Support?
Any chance to get support for my questions from a week ago?
Thanks in advance
Nick_Tethered
Nov 20, 2024A: Hi there
We may have missed it - I'll try locate it and answer it.
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I cannot find an unanswered question from you. Please ask it again here.
Verified purchaser
Could you please check your intercom chat history?
Q: What’s different between Free and Tier 1?
I’ve checked out your website and this AppSumo page, but I don’t really understand. I can do unlimited monitoring with the free plan. What’s different? I have bought Tier 1 as the clock is ticking down and honestly, I just liked the idea so decided to almost blind buy. I am an agency of sorts for context.
Nick_Tethered
Nov 20, 2024A: Hi there
Sorry we missed your question. You can still do unlimited monitoring on the free plan if you're keen.
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I think he was asking what is difference between tier 1 and free
Q: Status Page URL
Great Product... One addition it would be great if we could give a name to the status page or even better use our own subdomain
Nick_Tethered
Oct 11, 2024A: Thank you so much Patrick!
CNAME support will be coming this year still.
We will also allow you to name status groups.
Please would you consider leaving a review for us on G2? https://www.g2.com/products/tethered/reviews It would mean the world to us.
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Q: I would like to purchase the software
I would like to purchase this software, but Appsumo is only allowing the purchase by Appsumo Plus member. Is there another way around this nonsense?
Nick_Tethered
Oct 10, 2024A: Hi there Jillian
Thank you for your interest in our software. There are currently only two methods of purchasing the software - through the Plus membership on AppSumo, or through our monthly subscription on our website -> https://tethered.app/add-ons (you can just choose the add-ons you need - some of them go for as little as $5/mo)
Share Tethered
Thanks for getting back to me. I'm not looking for a monthly payment so I'll pass. Thanks
What's nonsense about app sumo plus? Seems pretty straightforward