4.7
Taco ratings
TextLink has received positive feedback for its simplicity, ease of use, and cost-effectiveness. However, some users have mentioned device dependency and limited integrations as minor drawbacks. Overall, TextLink is a solid choice for those seeking an affordable and user-friendly SMS service.
AI-powered summary of customer reviews
Verified purchaser
dead?
8 months in and nothing but issues.
1. app installs issues. gets stuff at downloading
2. login and reset issues. we cant get the reset email to go through
3. sending out text messages when we finally did get the app installed and phones configured
4. out of VERIFIED active 26k contacts we had 50% failed to delivery, and 18-20 replies which means either we are blocked by carrier or textlink is glitching
5. we sent multiple emails and only 5th email got a reply and they requested screen recordings of something we can show
6. we dont see sms message count resetting each month which is concerning because this should be a lifetime deal with X amount of messages each month for life!
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Verified purchaser
Excellent tool for my (basic) needs
Textlink is a super useful tool for me even though I don't run "bulk" sms campaigns. I use it daily, and it hasn't let me down at all.
My use case is to send individual text messages to guests in an airbnb context, before, during and after their stay. I create the guest as a contact and use the chat function, so it means I can have a template (outside of Textlink) to copy and paste for sending to the guest.
Next step will be to try out the API so some of these steps can be automated.
Also, I haven't used a separate phone. Not sure why one is needed or suggested. It's worked fine just using my own android phone.
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Verified purchaser
SO GLAD I GOT IT!
I've used text marketing for years. Paying as much as $2500 a month to other programs. I purchased a Walmart phone, $25 a month Boost unlimited plan and Textlink 5 tier plan and now rocking.
Support is awesome. I had a few issues and got them turned around quickly. If this comes around again GRAB IT!
Viktor_TextLink
Mar 19, 2025Amazing, would you please send us your company and review in an email to viktor@textlinksms.com.
Would mean a lot to us, Cheers.
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Verified purchaser
Very good solution but not perfect! SOLID customer service!
The run of show is intuitive and clean. I ran into my first pain point because I only uploaded 3 or 4 contacts to test the features. I did not want to throw my whole contact list at them without knowing if it worked. The problem was when I attempted to add the remaining numbers in my contact list to the previous 3 or 4. It is not yet possible.
A simple email and the team responded saying that they are working on it. I can rock with that.
Viktor_TextLink
Feb 22, 2025We will be rolling the new bulk sms update next week, stay tuned for that.
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Verified purchaser
Great for sms
TextLink is a great solution for those looking for a simple and cost-effective way to manage their SMS communications. The setup is simple and easy, and the integration with other platforms makes everything even more efficient. Compared to other options on the market, it offers a great value for the money, with no additional per-message fees or frustrating limits.
I tested the service with a basic phone and the speed of message delivery was impressive. The ability to use personal SIM cards is a great plus, saving you a lot of money compared to traditional services. It is also convenient and practical to manage multiple devices from the same account, although I hope they add features like dual-SIM support in the future.
TextLink has made managing my SMS communications much easier, saving me time and money. If you are looking for a reliable solution for bulk messaging or advanced integrations, this tool is a great choice. I highly recommend it!
Viktor_TextLink
Feb 21, 2025We'll add better explanation for dual sim support. We do support it, just on certain devices.
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