TextMagic

TextMagic is an all-in-one business text messaging solution that allows companies to engage and communicate with customers and staff using SMS.

TextMagic mainly operates in the U.S., U.K., Canada, and Australia. It provides several features that allow marketers and businesses to send notifications, alerts, reminders, confirmations, and SMS marketing campaigns anytime, anywhere.

Use the TextMagic Web App to send texts online. It offers Two-way SMS Chat, allowing you to send and receive instant text messages from the Web and Mobile Apps. You can use this for remote communication with your team members and customers.

Users can create personalized SMS texts using business-fit SMS templates and merge tags from email. Also, you can import contact lists (upload from Excel or copy from clipboard), separate contacts into segments, schedule and automate sending, attach files (images, Word files, PDF files), and send bulk messages.

In a nutshell, the tool makes it possible to seamlessly create and run SMS marketing campaigns from a single dashboard. Even better, the Email to Text feature allows you to send texts from your email address. It converts your email into a text message, recipients can reply, and you will receive responses as emails. This allows you to send SMS from emails and keep your audience engaged on their preferred channel.

The SMS Chat feature ensures that you don’t miss any messages. It sorts all your communications and interactions into chats and sends you real-time desktop alert notifications. You can also receive notifications via email and mobile app notifications. This keeps you abreast of the latest across all devices and platforms, so you never miss out.

TextMagic also lets you create dedicated virtual numbers for your business that you can share on your website and other channels. This allows you to receive text messages from anyone without having to text them first. All calls to your virtual number will be redirected to a number of your choosing, and you can seamlessly connect with callers.

The Zapier SMS integration allows you to connect TextMagic with your favorite apps without typing a single line of code. It also allows you to create automated workflows and simplify processes with automatic triggers, searches, and actions. This means that you can set up SMS responses to be triggered based on specific events or customer behavior.

Key features

• Makes business communications easy and reliable
• SMS attachment and MMS
• Mail merge SMS and templates
• Sending texts from an email with Email to SMS
• Segment contact lists into different groups and lists
• Single sign-one for enterprises
• Access performance metrics like delivery, reply rates and costs
• Create sub-accounts that give team members access to all features