This is Mirza, COO and Project Manager of Textnock.
I also wanted to add that Textnock also offers integration for Zapier. You will be able to integrate over 2000+ apps with Textnock using Zapier by following instructions outlined here: https://textnock.com/zapier.
Let me try to answer few questions you might have about Textnock.
What are “Local Number Supported” countries?
At present, we are able to provide private local numbers for 7 countries and we refer to these 7 countries as “Local Number Supported” countries. They are US, Canada, UK, Australia, Brazil, Poland and China.
What are “Global Outbound” countries?
Users from over 150+ countries will be able to use Textnock to send SMS in bulk to their target audience. However, we are only able to offer private local numbers for only 7 of these countries. The rest of the countries will be able to send SMS using Textnock’s “Global Outbound” feature, which allows users from non-Local Number Supported countries to send SMS through a custom Sender ID or Alphanumeric ID.
Are there any charges associated with providing private local numbers?
In Textnock, we express your outstanding balance in terms of Credits. For US, Canada and UK, there are no Credit charges for the issuance of private local numbers. For Australia, Brazil and Poland, there is a one-off charge of 500 credits will be deducted and a monthly recurring charge of 500 credits will be deducted from the 2nd month onward. For China, the one-off charge is 2250 credits and the monthly recurring charge is 2250.
For any other questions, please do not hesitate to reach out either AppSumo’s landing page or via email to our Support Team at support@textnock.com.
Hey there.. one of the things i did love about Lead Pages, Lead Digits... was i could send out one text with an sms code to a landing page via text. do you have a similar feature? For instance, when i meet someone, it would be great to say "hey whats your number?" then text them a code from my phone and boom... they get it and the link. Or, I take their phone and text me the code and in return they get the standard message with a link to my landing page, funnel, contact page... blah blah... thoughts?
Thank you for your question. And please accept our apologies for the tardy reply.
I am sorry to say that Textnock does not support Short Code based feature at this time. We have noted your suggestion. If we receive a lot of requests for this, we will prioritize the development of this feature in Textnock.
Hello Mirza! My name is Connor Lilles and I am incredibly interested in getting your Double "One Time Purchase Deal". I would absolutely love to support your business as it seems to have amazing texting features a lot of other text services don't offer. Unfortunately I am on a budget and I am trying to do some start up promotion at a low cost. I know it says that the deals are done with on AppSumo but I was wondering if you'd be able to send me a special code with the same deal as here! I am new to AppSumo so unfortunately I was not able to purchase this amazing deal in time!
Q: An update on your Textnock purchase
We will refund the full amount of your purchase to your original form of ...
I tried contacting support several times but no reply. Even the contact page in their website goes all white when I click Submit. What's happening to Textnock?
Q: I purchased this product 2 weeks ago and stacked 3 credits on it.
I cannot figure out how to get assigned a phone number and send a campaign. I have not been able to use it at all. When I try to submit a request to Support, it says "page not working." I am seeing a lot of red flags with these guys, and a lot of complaints... perhaps it was too early to launch this deal with them. I am not sure if they have the bandwidth to handle the requests, or if the product is not fully built out yet. Any help is appreciated!
Q: I bought and redeemed on 21, Aug, and I used all of credit right away.
Today is 24, Sep, my credit has not reset. It should be reset once a month since it is LTD. And also, I can not see the redeemed history on Textnock's website, which makes me feel not safe.
Does anyone have the same problem? I sent email to ask their support team 2 days ago, but no reply so far. Or should I just refund before it is too late? Could Appsumo ask the founder instead all your buyer may ask for refund? Does anyone find your credit reset successfully?
Q: Hi Since last two weeks I am waiting for Textnock Team to reply me.
I have filled contact form twice and one time i even sent you email but no reply from your side. I am waiting to get started. I have also applied appsumo code on your website but I did not got any number as well as no welcome email from Textnock so far from last weeks.
With the requests from our global Sumo-ling community for more compliance related features, we decided it’d be best for Textnock to focus on international compliance features that will make it easier for everyone to use.
We’ll be keeping in touch with Textnock, and when it’s the right time, we’ll potentially bring them back as a more powerful texting tool for our community.
Q: if i get 6 codes, i will only be able to send 3500 sms messages per month to brazil?
If this is really the case, I suggest that you increase it, it is not viable for our market in Brazil, it is very little for the value, we pay much cheaper here.
Zapier issue, Zapier + Textnock not workable. Zapier said it pass data to Textnock successfully, but Textnock did not send SMS. I recently investigated a lot on SMS automation with my auto responder system (Activecampaign). Since Textnock is LTD deal (in Appsumo), it means to send SMS in long term almost no cost.
But it still cost Zapier's Zap to send SMS. Which is not cheap, 1 Zap's cost = 20USD(month fee) /1000=0.02USD. And I need 2 Zap (0.04USD) to send a single SMS. (see here https://zapier.com/shared/8d6d34a6f0d1b775c164c06eeaae8f4d21ba36dc )
I found a better way to send SMS via Textnock + Activecampaign (and any other auto responder system, like Awber or Getresponse or Mailchimp). Which is Email2SMS. Auto responder can send a notification to SMS's specific email address, and then SMS system (like Textnock) will send a SMS directly.
I think you know Email2SMS technology, please consider that. Which is better than Zapier integration and it can been trigger by autoresponder’s notification email easily.
FYI: google "Email2SMS"
2. Since I can use Excel uploading function to send custom SMS with name inside. I think personalize function is not so important. Please put Email2SMS in a higher priority. (also, if email2sms works, then personalization is not important anymore)
**I think the a lot of Sumo-ling use this kind auto responder. If you provide this service and function, I think there will more people buy your product. **
3. Question, I would like to invest more Appsumo's code on Textnock. Will you increase the credit vs SMS's rate in the future? Will you bankrupt after Appsumo's 60 day money back period?
Please let me know.
I am afraid you can not afford the LTD's cost and close your service in a short time.
Q: I just need clarification on a few items:
I am correct that we are not able to have people opt-in for ...
receiving messages from us and submit their number during the process.
Is it true that any message we send USA/CA to USA/CA would not be compliant to US laws regarding sending bulk texts?
I am I to understand that unused credits do not roll over so we are purchasing now and losing those credits till the time that you fix these 2 problems(Hopefully in the very near future).
Very interested in your service but these items seem to be big deal killers for anyone trying to be 100 percent compliant in the USA.
Thank you for your questions and please accept our sincerest apologies for the delayed response.
Really glad to hear that you are interested in using Textnock.
1. Yes, you are correct. At present, Textnock does not support the opt-in feature that would allow users to submit their numbers.
2. Again, it is very true. Textnock severly lacks feature(s), most notably to allow recipients to Opt-out of receiving SMS in future, to ensure that our platform is fully regulation compliant. We have received some fantastic and constructive pointers from Sumo-lings that was at the very least educational and we have incorporated those inputs to make regulation compliance a top priority for Textnock.
3. Yes, you are right again. Unused or leftover credits does not get rolled over to the next month. Unfortunately, allowing rollover credits has serious financial consequences for a startup like us specially when this offer is for lifetime. We have thought about this internally at great length and decided it was more important to ensure we continue to serve our customer for the foreseeable future for this lifetime deal to be fruitful for everyone concerned.
Hope I was able to clear things up for you and that you continue to be interested in Textnock.
Q: How many SMS messages per minute are sent from each account?
I understand you are selling long numbers that are not shared. What if another customer gets shut down or blocked by the mobile network providers? Will this affect my service?
I trust you will be adding opt-out and opt-in capability in order to be compliant with US law. When that is done, will those transactional messages count towards the monthly credit limit?
Q: Hola Sumo-lings!
This is Mirza, COO and Project Manager of Textnock.
I also wanted to add that Textnock also offers integration for Zapier. You will be able to integrate over 2000+ apps with Textnock using Zapier by following instructions outlined here: https://textnock.com/zapier.
Let me try to answer few questions you might have about Textnock.
What are “Local Number Supported” countries?
At present, we are able to provide private local numbers for 7 countries and we refer to these 7 countries as “Local Number Supported” countries. They are US, Canada, UK, Australia, Brazil, Poland and China.
What are “Global Outbound” countries?
Users from over 150+ countries will be able to use Textnock to send SMS in bulk to their target audience. However, we are only able to offer private local numbers for only 7 of these countries.
The rest of the countries will be able to send SMS using Textnock’s “Global Outbound” feature, which allows users from non-Local Number Supported countries to send SMS through a custom Sender ID or Alphanumeric ID.
Are there any charges associated with providing private local numbers?
In Textnock, we express your outstanding balance in terms of Credits. For US, Canada and UK, there are no Credit charges for the issuance of private local numbers.
For Australia, Brazil and Poland, there is a one-off charge of 500 credits will be deducted and a monthly recurring charge of 500 credits will be deducted from the 2nd month onward.
For China, the one-off charge is 2250 credits and the monthly recurring charge is 2250.
For any other questions, please do not hesitate to reach out either AppSumo’s landing page or via email to our Support Team at support@textnock.com.
Happy Texting!
Share Textnock
Hey there.. one of the things i did love about Lead Pages, Lead Digits... was i could send out one text with an sms code to a landing page via text. do you have a similar feature? For instance, when i meet someone, it would be great to say "hey whats your number?" then text them a code from my phone and boom... they get it and the link. Or, I take their phone and text me the code and in return they get the standard message with a link to my landing page, funnel, contact page... blah blah... thoughts?
Hello,
Thank you for your question. And please accept our apologies for the tardy reply.
I am sorry to say that Textnock does not support Short Code based feature at this time. We have noted your suggestion. If we receive a lot of requests for this, we will prioritize the development of this feature in Textnock.
Hope I was able to clear things up for you.
Thanks
Does your app actually let the user know whether or not the message was delivered?
I have used other app, and after a few text messages, the rest of the message sent were marked spam.
Hello gamofoby,
Thank you for your question.
You will able to get the delivery status of SMS using the following options:
- Main Dashboard under “My Campaigns”
- Messaging Campaign under “My Campaigns”
- Reports
The delivery status will reflect whether the SMS sent was:
- Successfully Sent
- Failed
- Pending
Hope I was able to clear things up for you.
Thanks
Hello Mirza! My name is Connor Lilles and I am incredibly interested in getting your Double "One Time Purchase Deal". I would absolutely love to support your business as it seems to have amazing texting features a lot of other text services don't offer. Unfortunately I am on a budget and I am trying to do some start up promotion at a low cost. I know it says that the deals are done with on AppSumo but I was wondering if you'd be able to send me a special code with the same deal as here! I am new to AppSumo so unfortunately I was not able to purchase this amazing deal in time!
Q: An update on your Textnock purchase We will refund the full amount of your purchase to your original form of ...
payment—no action is required on your part.
¿Why? and ¿how will I get my refund?
Share Textnock
Q: To those seeking support: FWIW, late August / Early September I got reasonably prompt support from Textnock on 2 occasions.
textnock@gmail.com was their reply address (being a generic gmail address concerned me).
I've been automating 1000+ various SMS's from them per month, daily via Zapier without a single hiccup.
Hope they can get it sorted for you - because currently, I'm a happy customer
HTH
Share Textnock
Q: Purchased a total of 24 codes (4 accounts in total) but here I noticed after 30 days credits are not recovered!!!
but why? sent the email at support@textknock.com but didn't receive any reply. what's wrong? please share
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Q: No Support , I purchased 6 codes after 30 days, but didn't see credits recover, and they didn't reply any ...
E-mail , I consider refund before 60th day
Share Textnock
Verified purchaser
facing same issues!!!
Q: I cannot get a US number upon sign up.
I tried contacting support several times but no reply. Even the contact page in their website goes all white when I click Submit. What's happening to Textnock?
Share Textnock
Q: I purchased this product 2 weeks ago and stacked 3 credits on it.
I cannot figure out how to get assigned a phone number and send a campaign. I have not been able to use it at all. When I try to submit a request to Support, it says "page not working." I am seeing a lot of red flags with these guys, and a lot of complaints... perhaps it was too early to launch this deal with them. I am not sure if they have the bandwidth to handle the requests, or if the product is not fully built out yet. Any help is appreciated!
Share Textnock
Q: I bought and redeemed on 21, Aug, and I used all of credit right away.
Today is 24, Sep, my credit has not reset. It should be reset once a month since it is LTD.
And also, I can not see the redeemed history on Textnock's website, which makes me feel not safe.
Does anyone have the same problem? I sent email to ask their support team 2 days ago, but no reply so far.
Or should I just refund before it is too late?
Could Appsumo ask the founder instead all your buyer may ask for refund?
Does anyone find your credit reset successfully?
Share Textnock
Q: Hi Since last two weeks I am waiting for Textnock Team to reply me.
I have filled contact form twice and one time i even sent you email but no reply from your side.
I am waiting to get started. I have also applied appsumo code on your website but I did not got any number as well as no welcome email from Textnock so far from last weeks.
Share Textnock
I am also having the same issue. The contact form does not appear to work anymore. I hope AppSumo will address this.
Q: Your contact form in your application is not working.
How do i get my phone number for my account?
It says contact us but your contact form isn't working.
Share Textnock
I am also having the same issue. I hope AppSumo will address this.
Q: Hi, Could you advise on these 2 questions please: 1)I'm based in the UK so assume I can use a UK mobile number as the 'sent from'?
2)Does your 'scheduling' feature support reoccurring texts?
i.e 'sent on 1st day of every month', or 'send every Friday' etc?
3)Do you have agency access/sub accounts on your roadmap?
Thanks,
Matt
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Q: Hey Sumo-lings!
Here’s the latest for Textnock.
With the requests from our global Sumo-ling community for more compliance related features, we decided it’d be best for Textnock to focus on international compliance features that will make it easier for everyone to use.
We’ll be keeping in touch with Textnock, and when it’s the right time, we’ll potentially bring them back as a more powerful texting tool for our community.
Thanks Sumo-lings for the feedback and messages.
Textnock will be leaving the store in 24 hours.
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So SAD to know... Should we ask for a refund or the company will still be active?
Q: Hello, I just purchased 3 codes and trying to see if this is working.
I am based at US sending text to US numbers however, I am being charged 6 credits per test which is international rate. Am I doing something wrong?
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Q: Hey Sumo-lings, We are seeing all the questions coming in on compliance and are working on providing you with some updates asap.
Please stay tuned and we will update shortly.
Thanks everyone!
Share Textnock
Q: I would like to be able to change numbers in the future as well.
It gave a number that's within my country but I would prefer to have a more localized number.
Will more localized numbers be possible in the future? Can we change this in the future?
Thank you!
Share Textnock
Q: if i get 6 codes, i will only be able to send 3500 sms messages per month to brazil?
If this is really the case, I suggest that you increase it, it is not viable for our market in Brazil, it is very little for the value, we pay much cheaper here.
Share Textnock
Q: 1.
Zapier issue,
Zapier + Textnock not workable.
Zapier said it pass data to Textnock successfully, but Textnock did
not send SMS.
I recently investigated a lot on SMS automation with my auto responder system (Activecampaign).
Since Textnock is LTD deal (in Appsumo), it means to send SMS in long term almost no cost.
But it still cost Zapier's Zap to send SMS. Which is not cheap, 1 Zap's cost = 20USD(month fee) /1000=0.02USD.
And I need 2 Zap (0.04USD) to send a single SMS. (see here https://zapier.com/shared/8d6d34a6f0d1b775c164c06eeaae8f4d21ba36dc )
I found a better way to send SMS via Textnock + Activecampaign (and any other auto responder system, like Awber or Getresponse or Mailchimp).
Which is Email2SMS.
Auto responder can send a notification to SMS's specific email address, and then SMS system (like Textnock) will send a SMS directly.
I think you know Email2SMS technology, please consider that.
Which is better than Zapier integration and it can been trigger by autoresponder’s notification email easily.
FYI: google "Email2SMS"
2. Since I can use Excel uploading function to send custom SMS with name inside. I think personalize function is not so important.
Please put Email2SMS in a higher priority.
(also, if email2sms works, then personalization is not important anymore)
**I think the a lot of Sumo-ling use this kind auto responder. If you provide this service and function, I think there will more people buy your product. **
3. Question,
I would like to invest more Appsumo's code on Textnock.
Will you increase the credit vs SMS's rate in the future?
Will you bankrupt after Appsumo's 60 day money back period?
Please let me know.
I am afraid you can not afford the LTD's cost and close your service in a short time.
Thank you very much.
Share Textnock
Q: I just need clarification on a few items: I am correct that we are not able to have people opt-in for ...
receiving messages from us and submit their number during the process.
Is it true that any message we send USA/CA to USA/CA would not be compliant to US laws regarding sending bulk texts?
I am I to understand that unused credits do not roll over so we are purchasing now and losing those credits till the time that you fix these 2 problems(Hopefully in the very near future).
Very interested in your service but these items seem to be big deal killers for anyone trying to be 100 percent compliant in the USA.
Share Textnock
Hello talentino,
Thank you for your questions and please accept our sincerest apologies for the delayed response.
Really glad to hear that you are interested in using Textnock.
1. Yes, you are correct. At present, Textnock does not support the opt-in feature that would allow users to submit their numbers.
2. Again, it is very true. Textnock severly lacks feature(s), most notably to allow recipients to Opt-out of receiving SMS in future, to ensure that our platform is fully regulation compliant.
We have received some fantastic and constructive pointers from Sumo-lings that was at the very least educational and we have incorporated those inputs to make regulation compliance a top priority for Textnock.
3. Yes, you are right again. Unused or leftover credits does not get rolled over to the next month. Unfortunately, allowing rollover credits has serious financial consequences for a startup like us specially when this offer is for lifetime. We have thought about this internally at great length and decided it was more important to ensure we continue to serve our customer for the foreseeable future for this lifetime deal to be fruitful for everyone concerned.
Hope I was able to clear things up for you and that you continue to be interested in Textnock.
Thanks
Verified purchaser
Hi Mirza,
What general timeframe are you aiming to have regulation compliance added?
Thanks,
Bethany
Q: Is the number we get from textnock permanent?
I don't want to send a text and have someone not be able to respond.
Thank you!
Share Textnock
Q: How many SMS messages per minute are sent from each account?
I understand you are selling long numbers that are not shared. What if another customer gets shut down or blocked by the mobile network providers? Will this affect my service?
I trust you will be adding opt-out and opt-in capability in order to be compliant with US law. When that is done, will those transactional messages count towards the monthly credit limit?
Share Textnock